annotation problem

[utkarsh mishra 0]

I'm unable to annotate any image in my windows laptop.

This is a serious problem.

Please help me out .

 

[PinkElephant 8,114]

From second 5 onwards the annotation tool is open and active.

What I don’t understand is what you want to do then.

[utkarsh mishra 0]

IT IS ACTIVE BUT ITS NOT WORKING  , I AM UNABLE TO ANNOTATE  , THIS THING DOES'NT WORK

[utkarsh mishra 0]

[utkarsh mishra 0]

Just now, utkarsh mishra said:

 

THIS IS THE PROBLEM

 

[PinkElephant 8,114]

OK, that shows it better.

No idea. Maybe somebody on a Windows machine can take a look here.

The usual stuff would be log out / log in. Or if this doesn’t work uninstall the app and reinstall. If this helps in this case ?

[BDB 1]

i am having the same problem. You cannot annotate a pdf with Evernote it does not work . It works in legacy perfectly 

[agsteele 2,950]

4 hours ago, BDB said:

i am having the same problem. You cannot annotate a pdf with Evernote it does not work . It works in legacy perfectly 

For you...

But it is working for others... I just annotated a PDF without any trouble whatsoever.

The normal first step would be to completely uninstall the Evernote app - being sure to remove all the data and program directories and then reinstall and allow Evernote to rebuild your installation.  Revo Uninstaller is great and achieving this or do a normal unistall and then be sure to delete the two directories %AppData%\Evernote and %LocalAppData\Programs\Evernote

If that doesn't do the trick then raise a support ticket.