I'm still baffled about what has happened with Evernote this past year... Workflow is EVERYTHING for a heavy user.
I really think the better solution would have been to keep the old product as it was and then to offer a new product that works in some different fashion. Keep both products going for at least 3 years. Provide a very well thought out "transition engine" product that helps old power users move their data AND workflows to something new. You need to help them envision how their work will actually work on a new platform.
Again, THOUGHT OUT.
Is it too late to fix this? I'm not sure. For me it's probably too late. Perhaps Evernote didn't have a choice? But I have a feeling that simply raising prices without fundamentally changing the product would have been the better way for Evernote to move forward.
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Chmedly 1
I'm still baffled about what has happened with Evernote this past year... Workflow is EVERYTHING for a heavy user.
I really think the better solution would have been to keep the old product as it was and then to offer a new product that works in some different fashion. Keep both products going for at least 3 years. Provide a very well thought out "transition engine" product that helps old power users move their data AND workflows to something new. You need to help them envision how their work will actually work on a new platform.
Again, THOUGHT OUT.
Is it too late to fix this? I'm not sure. For me it's probably too late. Perhaps Evernote didn't have a choice? But I have a feeling that simply raising prices without fundamentally changing the product would have been the better way for Evernote to move forward.
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