3eka Spet 4 Posted January 14, 2021 Share Posted January 14, 2021 I've just updated to the newest version (10.6.9) and certain shortcuts do not work, most notably for me Ctrl + I (for italics) and Ctrl + B (for bold), but other shortcuts like Ctrl + U do work... Anything involving the Shift key doesn't work either, most notably the text resizing shortcuts Ctrl + Shift + ./, and Alt + Shift + D (date). Some shortcuts clash, like Ctrl + M, it is both the minimize shortcut key and the indent shortcut key. 4 Link to comment
HeBoIz 247 Posted January 14, 2021 Share Posted January 14, 2021 If I‘m not wrong this is an issue which had already been reported as issue a couple of days ago in a ticket to a beta testing forum, which erratically was to read public 1 Link to comment
Mike P 2,972 Posted January 15, 2021 Share Posted January 15, 2021 13 hours ago, 3eka Spet said: I've just updated to the newest version (10.6.9) and certain shortcuts do not work, most notably for me Ctrl + I (for italics) and Ctrl + B (for bold), but other shortcuts like Ctrl + U do work... I can't reproduce this. Provided I am editing a document they all still work fine for me. 13 hours ago, 3eka Spet said: Anything involving the Shift key doesn't work either, most notably the text resizing shortcuts Ctrl + Shift + ./, and Alt + Shift + D (date). Again these are working for me but the text resizing is ctrl + shift + > or ctrl + shift + < 13 hours ago, 3eka Spet said: Some shortcuts clash, like Ctrl + M, it is both the minimize shortcut key and the indent shortcut key. It depends on the context. If I am editing a document ctrl + M is indent. If I am not in edit mode it minimises the window. However I really don't think EN should ever be using reserved Windows shortcuts. 1 Link to comment
JReichwald 5 Posted January 15, 2021 Share Posted January 15, 2021 15 hours ago, 3eka Spet said: I've just updated to the newest version (10.6.9) and certain shortcuts do not work, most notably for me Ctrl + I (for italics) and Ctrl + B (for bold), but other shortcuts like Ctrl + U do work... Hi there, I am also on 10.6.9 and do encounter exactly the same problems (Ctrl + I for Italics and Ctrl + B for Bold is not working). Others are not yet tested from me. So it really seems to be an issue for some people. 1 Link to comment
MEK 0 Posted January 15, 2021 Share Posted January 15, 2021 I am having the same issue, seems to have just started for me in the last day or so. I am using v 10.6.9-Web on Chrome. Any help would be appreciated. Link to comment
-DT 4 Posted January 15, 2021 Share Posted January 15, 2021 My client updated to 10.6.9 earlier today and I lost several keyboard shortcuts including: ALT + SHIFT + D CTRL + SHIFT + D CTRL + SHIFT + - CTRL + SHIFT + H CTRL + B CTRL + I CTRL + L Is this an open bug, and if so how do I follow its status? Thanks! -DT 1 Link to comment
notcarbonated 2 Posted January 16, 2021 Share Posted January 16, 2021 I have the same issue described here. Italics, bold, highlighting, and indenting shortcuts are not working. CTRL + M is actually the shortcut to minimize except when you are actively editing a note, in which case it should indent. This is severely hampering my productivity and I hope a fix is released soon. Link to comment
Rafael Flores 0 Posted January 17, 2021 Share Posted January 17, 2021 Hi same experience with losing keyboard shortcuts of CTRL+B and I (bold and italics). CTRL+U (underline) works for applying it, but does not work when removing the underline from text. Link to comment
ganso 1 Posted January 18, 2021 Share Posted January 18, 2021 Same on my end. Evernote 10.6.9 is not working with several shortcuts on my Matebook Pro X. Link to comment
Mike P 2,972 Posted January 18, 2021 Share Posted January 18, 2021 Might just be worth gently reminding people that this is: There is an equivalent forum for mac. I hope I haven't been spending time trying to reproduce issues on windows which are only problems on mac. Link to comment
JReichwald 5 Posted January 18, 2021 Share Posted January 18, 2021 1 hour ago, Mike P said: Might just be worth gently reminding people that this is: There is an equivalent forum for mac. I hope I haven't been spending time trying to reproduce issues on windows which are only problems on mac. Hi Mike, no, I am on Windows with that issue. 2 Link to comment
ganso 1 Posted January 18, 2021 Share Posted January 18, 2021 3 hours ago, Mike P said: Might just be worth gently reminding people that this is: There is an equivalent forum for mac. I hope I haven't been spending time trying to reproduce issues on windows which are only problems on mac. Thank you! The Matebook Pro is a windows laptop made by Huawei and sold by Microsoft. 1 Link to comment
Mike P 2,972 Posted January 18, 2021 Share Posted January 18, 2021 48 minutes ago, ganso said: The Matebook Pro Sorry. I obviously fell into the trap that their marketing department intended me to fall in to! Apologies again. Link to comment
Clint-Brisbane 0 Posted January 19, 2021 Share Posted January 19, 2021 On 1/15/2021 at 5:05 AM, 3eka Spet said: I've just updated to the newest version (10.6.9) and certain shortcuts do not work, most notably for me Ctrl + I (for italics) and Ctrl + B (for bold), but other shortcuts like Ctrl + U do work... Anything involving the Shift key doesn't work either, most notably the text resizing shortcuts Ctrl + Shift + ./, and Alt + Shift + D (date). Some shortcuts clash, like Ctrl + M, it is both the minimize shortcut key and the indent shortcut key. I am having the same issues. Also, strike-through {ctrl+T} and highlight {ctrl+shift+H} and bullets {ctrl+shift+B} not working. Link to comment
newnewyorker 6 Posted January 19, 2021 Share Posted January 19, 2021 I'm having the same issue. Windows 10. Using latest EN10 installed from Microsoft Store Link to comment
nj17 0 Posted January 19, 2021 Share Posted January 19, 2021 my Bold (ctrl + B) and Italic (ctrl + I) shortcuts aren't working but Underline shortcut is working fine. I'm on Windows 10, Evernote version 10.6.9-win-ddl-public (2254), Editor: v116.1.14913, Service: v1.26.7 Link to comment
notcarbonated 2 Posted January 20, 2021 Share Posted January 20, 2021 Now I'm seeing the same issue on Evernote Web 😔 Link to comment
BDon 0 Posted January 21, 2021 Share Posted January 21, 2021 Me too. Ctrl + B is non-functioning. 😔 Link to comment
John Chase 0 Posted January 21, 2021 Share Posted January 21, 2021 Same problem here. I use a lot of shortcuts, including all those mentioned above, and none are working in the most recent update. 😩 Link to comment
rifqime 0 Posted January 24, 2021 Share Posted January 24, 2021 I'm having same issue, some of my frequent shortcut is not working with the latest update, anything that use (ctrl+*****+key) is not working on my end, It's really hamper my productivity since I'm using insert checkbox (ctrl+shift+c) and indent frequently. Please help. Link to comment
Holg 0 Posted January 27, 2021 Share Posted January 27, 2021 I used to have my ToDos and some kind of journal. Using ALT-SHIFT-D to enter current date ... worked untill I updated to 10.6.9-win-ddl-public (2254) Editor: v116.1.14913 Service: v1.26.7 To my surprise this works for a colleague, using exactly the same version without any problems. Hope that this works soon again as this breaks my flow. PS: To state not only negative things 🙂 - I really like that product behaves equal on all plattforms and that performance has improved since the first release in the new world ... thank you developers ... now bring me back my shortcuts and I am happy! Link to comment
-DT 4 Posted January 27, 2021 Share Posted January 27, 2021 All- Quick follow up on this issue. I reached out to customer support and they said that the dev team is working on it, but has no ETA on the fix. Here's an excerpt from their response to my query: "Please be informed that our development team is aware of the issue and is now working on a fix. Unfortunately, I'm unable to provide a time frame of when will this be fixed." HTH, -DT 1 2 Link to comment
Holg 0 Posted January 27, 2021 Share Posted January 27, 2021 4 hours ago, -DT said: All- Quick follow up on this issue. I reached out to customer support and they said that the dev team is working on it, but has no ETA on the fix. Here's an excerpt from their response to my query: "Please be informed that our development team is aware of the issue and is now working on a fix. Unfortunately, I'm unable to provide a time frame of when will this be fixed." HTH, -DT Thank you for the update - looking forward to the solution. Link to comment
Holamanny 0 Posted January 27, 2021 Share Posted January 27, 2021 I'm reporting that I'm experiencing this same issue. Most noticeable for me with alt+b (Bold) since this is a daily use shortcut for me as an English facilitator. Looking forwards seeing the solution mentioned above. Manny P. Cheers! Link to comment
newnewyorker 6 Posted January 27, 2021 Share Posted January 27, 2021 My guess is the bugfix is done and going through update rings. All of the keyboard shortcuts are working for me (font size up, font size down, insert date, bold, italics, etc.). 10.6.9-win-ddl-public (2254) Editor: v116.1.14913 Service: v1.26.7 © 2019 - 2021 Evernote Corporation. All rights reserved Link to comment
TigerTwoStep 0 Posted January 30, 2021 Share Posted January 30, 2021 I'm reporting the same problem--several keyboard shortcuts, like Ctrl+B, not working on Windows 10. I noticed the "Coming soon" tab on Evernote's "You're up to date!" pop-up says one of the upcoming features is "global keyboard shortcuts." I'm not sure what they means, but hopefully it means they'll be fixing this issue. Link to comment
JReichwald 5 Posted January 30, 2021 Share Posted January 30, 2021 Hi there, just upgraded to the newest version (10.7.6) and it seems like keyboard shortcuts are back (at least the ones I use heavily, like Bold, Italic etc.). Cheers. 1 1 Link to comment
BDon 0 Posted January 31, 2021 Share Posted January 31, 2021 Confirmed @JReichwald. The update resolved this for me as well. Thanks for the heads-up. Link to comment
Takshak 0 Posted January 31, 2021 Share Posted January 31, 2021 The shorcuts are not working. Evernote has gotten slow with the update. This is really bugging me, a lot. Please help asap. I am already beginning to look for options to Evernote. Seems like all the above are not accounted for either? Link to comment
Holamanny 0 Posted January 31, 2021 Share Posted January 31, 2021 @JReichwald Thanks! So good to hear. Update hasn't rolled out in Mexico yet. Can't wait! Link to comment
numerative 0 Posted March 10, 2021 Share Posted March 10, 2021 I am currently running the following version and I have started seeing this issue. Ctrl + B works, but Ctrl + I and Ctrl + U are broken. 10.8.5-win-winstore-public (76) Editor: v118.1.15148 Service: v1.28.5 Link to comment
Ambyman 0 Posted April 15, 2022 Share Posted April 15, 2022 My highlight shortcuts: CTR+CMD+H was not working on my Mac (MBP M1 Pro). However, it did work in safe mode. After days of investigations, it turns out my Loom App was preventing the shortcut to work. Loom team has confirmed that CTR+CMD+H is an internal shortcut that got to the production version and took over the shortcut (bug?). For now, I will need to close Loom to keep the highlight shortcut working until they have a fix. Does anyone know if there is an easy way to check shortcut conflicts on MacOS or finding out which app has registered which shortcuts? In Loom's case, the shortcut wasn't listed on their menu (an internal shortcut) so it took a while to find out which app is causing the issue. To the EN team, would it be worthwhile to allow user to have the option to change the shortcut? At the moment, some shortcuts are allowed to be manually changed, highlight is not one of them. Thanks, MacOS: 12.3.1 (21E258) EN: 10.34.4-mac-ddl-public (3310) Editor: v145.1.17877 Service: v1.50.2 © 2019 - 2022 Evernote Corporation. All rights reserved Link to comment
Level 5 PinkElephant 8,785 Posted April 17, 2022 Level 5 Share Posted April 17, 2022 That apps collide with the shortcuts they use is a general issue. At least EN has made most of them editable by now, which allows to work around some conflicts. You mentioned changing a shortcut. Some you can change (since you mentioned it, you discovered already how to do it) - for those which are not editable, the only way is to ask support to make it editable with a future release. Link to comment
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