shannonw 0 Posted February 5, 2020 Share Posted February 5, 2020 I'm working in a note and would like to put an image of a bar chart for monthly meetings. I can add an image, but it only shows a standard icon and when I click on it to view, it says access denied and that I need to sign in. I'm clearly signed in already if I'm accessing my note. What am I doing wrong? Link to comment
Level 5* gazumped 12,066 Posted February 5, 2020 Level 5* Share Posted February 5, 2020 Hi. What version of Evernote are you using, where is the bar chart stored (Excel, Monday...?) and what format is the image? Link to comment
shannonw 0 Posted February 5, 2020 Author Share Posted February 5, 2020 Hi, I'm using the Premium web version. The bar chart was created in Excel and I saved it as a .png, .jpg, and a .tif and it doesn't work in any format. Link to comment
Level 5 PinkElephant 8,807 Posted February 5, 2020 Level 5 Share Posted February 5, 2020 Probably the Image had not yet synced to the server. This EN knows there is to be an image, but does not have the file. So it shows a placeholder and refuses to open what is not there. Maybe try again, this time making sure the local change (yes, putting something into the browser is first a local event, it needs to be synced from the local browser memory to the server) has reached the server. You can for example use a mobile device and look whether the note is on the server, with picture and all. Link to comment
shannonw 0 Posted February 5, 2020 Author Share Posted February 5, 2020 it works now. I had to put it in and then physically move it for the picture to show up Link to comment
Level 5* CalS 5,309 Posted February 5, 2020 Level 5* Share Posted February 5, 2020 Moved to web client. Link to comment
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