Gaetan Popsell 0 Posted September 5, 2019 Share Posted September 5, 2019 Hi, I have a really big issue with evernote app on my PC that I can't manage to fix. I have several encrypted notes. I wanted to unlock one of them when I realized the lock simply turned into a jpg. When I try to click on the lock to enter my password, there is a zoom-in option instead. It only happens with one note. See .gif attached. How can I fix that ? Thanks for any help you could bring. Link to comment
Level 5* CalS 5,307 Posted September 5, 2019 Level 5* Share Posted September 5, 2019 12 hours ago, Gaetan Popsell said: How can I fix that ? It is easy, too easy, to accidentally highlight and type over the encryption symbol. It would appear you did that, I have done it before. Only recovery methods are to retrieve the note from a personal backup or to use the note history feature of EN. That feature is available only to premium subscribers. You can subscribe for a month to get the note back if you like. Link to comment
Gaetan Popsell 0 Posted September 6, 2019 Author Share Posted September 6, 2019 Thank you for your answers. I've subscribed to a business account just to get my notes back but it seems that I can't get my notes synchronized. I can't find the notes on the app desktop on the browser version... I'm getting really pissed by EN atm. Link to comment
Level 5 PinkElephant 8,784 Posted September 6, 2019 Level 5 Share Posted September 6, 2019 Had you synced the note before the accident on it happened ? Or was it a note inside of a local notebook ? Link to comment
Don Dz 165 Posted September 6, 2019 Share Posted September 6, 2019 Are you able to see your Note History in the Note Menu, in the Windows version? A Premium account is a lot cheaper at the moment. Link to comment
Don Dz 165 Posted September 12, 2019 Share Posted September 12, 2019 I just confirmed that EN 6.21 beta 1 has fixed the problem. Link to comment
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