A lock symbol turned into an image

[Gaetan Popsell 0]

Hi, 

I have a really big issue with evernote app on my PC that I can't manage to fix. 
 

I have several encrypted notes. I wanted to unlock one of them when I realized the lock simply turned into a jpg. When I try to click on the lock to enter my password, there is a zoom-in option instead. 

It only happens with one note. See .gif attached.

How can I fix that ? 
 

Thanks for any help you could bring. 

[CalS 5,307]

12 hours ago, Gaetan Popsell said:

How can I fix that ? 

It is easy, too easy, to accidentally highlight and type over the encryption symbol.  It would appear you did that, I have done it before.  Only recovery methods are to retrieve the note from a personal backup or to use the note history feature of EN.  That feature is available only to premium subscribers.  You can subscribe for a month to get the note back if you like.

[Don Dz 165]

 

[Gaetan Popsell 0]

Thank you for your answers. 

I've subscribed to a business account just to get my notes back but it seems that I can't get my notes synchronized. I can't find the notes on the app desktop on the browser version...

I'm getting really pissed by EN atm. 

[PinkElephant 8,784]

Had you synced the note before the accident on it happened ?

Or was it a note inside of a local notebook ?

[Don Dz 165]

Are you able to see your Note History in the Note Menu, in the Windows version?

A Premium account is a lot cheaper at the moment.

[Don Dz 165]

I just confirmed that EN 6.21 beta 1 has fixed the problem.