lborcoll 1 Posted November 22, 2016 Share Posted November 22, 2016 Hi, I need to get help from chat support. I just upgraded my account to premium. When I go to support page it says i need to sign in, and when I do it redirects me to my own page and when I try to access the support page from there, it just says that i need to sign in again. So I'm just going in loops without getting any help Link to comment
Level 5* EdH 1,670 Posted November 25, 2016 Level 5* Share Posted November 25, 2016 On 11/22/2016 at 3:27 PM, lborcoll said: Hi, I need to get help from chat support. I just upgraded my account to premium. When I go to support page it says i need to sign in, and when I do it redirects me to my own page and when I try to access the support page from there, it just says that i need to sign in again. So I'm just going in loops without getting any help See this thread. But first I recommend you figure out your user ID because you keep posting stuff under the @lborcoll and @nontury IDs, and that means you have multiple Evernote accounts, and that is possibly where some of your confusion is. Just pick one account and stick with that. Link to comment
Arldi2 0 Posted September 21, 2017 Share Posted September 21, 2017 I have an open cas from 3 days ago and no one is getting back to me. Critical need Link to comment
Level 5* gazumped 12,066 Posted September 27, 2017 Level 5* Share Posted September 27, 2017 On 21/09/2017 at 6:00 PM, Arldi2 said: I have an open cas from 3 days ago and no one is getting back to me. Critical need Hi. Sorry for the delay in commenting, but we're a (mainly) user-supported forum and I just found this. If you still have an issue, follow the link to your original support ticket and look at the page instructions. You should have access to the chat service from there. Link to comment
delliot 0 Posted January 30, 2018 Share Posted January 30, 2018 I've had Premium for several years. Now they are contacting me to upgrade to Premium. Is there any way to chat with someone who can help me? Link to comment
Level 5* DTLow 5,744 Posted January 30, 2018 Level 5* Share Posted January 30, 2018 35 minutes ago, delliot said: I've had Premium for several years. Now they are contacting me to upgrade to Premium. Is there any way to chat with someone who can help me? You can open a support ticket at Contact Evernote Support There's also a chat option Link to comment
tahseen 1 Posted April 8, 2020 Share Posted April 8, 2020 Can't find the Live Chat support for Premium account, any tip? Thanks Link to comment
Level 5* gazumped 12,066 Posted April 8, 2020 Level 5* Share Posted April 8, 2020 10 hours ago, tahseen said: Can't find the Live Chat support for Premium account, any tip? Thanks Chat may not be an option at this time - you should find a link on the support page. Try reporting an issue, and give us a go? Link to comment
tahseen 1 Posted April 8, 2020 Share Posted April 8, 2020 Thanks @gazumped Opened a ticket and the Support Team answered me immediately 1 Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now