I would like to submit a bug report, but first I need to report that Evernote's bug reporting process is circular and results in the user being continually looped back to the same pages.
In addition, the instructions given for how a user can generate an Activity Log from iPhone are also incorrect.
On iPhone, I've created a list with check boxes (attached list_pic.jpg).
Notice under "Hallway."
[ ] Closet: add under stair storage access / door
I would like to add another item after this one, and so I click at the end of the line and click Return. Instead of adding a new item, however, the line that I was on is deleted. And shaking the phone to Undo doesn't reverse the problem. I've encountered this bug several times.
Tap the gear icon in the upper left corner of the Evernote home screen
Tap Support from the settings menu
To create a new support ticket: tap 'Submit a Support Request', fill out the subject and description, make sure 'Include activity log?' is toggled on, then tap 'Submit.'
But there is no option to 'Submit a Support Request' in the Support menu.
Idea
Grant Lewis 0
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First, go to Help & Learning / Submit a request.
Under "What can we help you with?" click to select Technical Issues.
Under "Select a topic" click to select Notes.
Under "What type of note issue?" click to select Report a bug.
The page instructs, "Please submit a ticket and provide as much information as possible so we can diagnose the problem." The only link available is to a page with instructions pertaining to the Activity log. The third step for Mac users say, "Attach this file to a new support ticket..." but clicking on the link provided only takes the user back to the Help & Learning / Submit a request page. It's circular.
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Next, the actual bug.
On iPhone, I've created a list with check boxes (attached list_pic.jpg).
[ ] Closet: add under stair storage access / door
I would like to add another item after this one, and so I click at the end of the line and click Return. Instead of adding a new item, however, the line that I was on is deleted. And shaking the phone to Undo doesn't reverse the problem. I've encountered this bug several times.
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But there is no option to 'Submit a Support Request' in the Support menu.
See attached version.png for technical info.
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