Jump to content
Ron Bailey 42

Double accounts help required

Recommended Posts

Evernote has me running around in circles. I now seem to have 2 or even 3 accounts. I have thousands of notes that I can’t access on my desktop but I can on my iPad. I have tried to contact help/support and the system just goes in circles. Help;support is impenetrable. I have a premium account but it tries to persuade me to upgrade to a premium account! They suggest I get a ticket but I can’t get a ticket because I can’t get through to help/support which tells me the page doesn’t exist! Where do I go from here? Notion? I really do need to find someone who will listen to me.

thank you for any help




Share this post

Link to post

Hi.  Sorry you're having such a torrid time.  It can be too easy to set up more than one account in Evernote - logging in and signing up are sometimes a little too close together.  Each account though should have its own unique email address - which could also include typo errors in your standard address that will cause problems when you're signing in.

Getting help should be straightforward - Evernote Support (we're mainly other users here) are contactable at https://help.evernote.com/hc/requests/new - there's a 'continue as a guest' option if your premium account login is not accessible to you.

Share this post

Link to post
On 7/9/2019 at 2:11 PM, Ron Bailey 42 said:

I have a premium account

Your badge in the sidebar indicates you're posting here with your Basic account.

Share this post

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...