Koandco 18 Posted March 9, 2017 Share Posted March 9, 2017 Hello, I've lost a very important note. I hadn't put a pw on it to protect it however. In it I had my bank balance with dollar signs of many diff bank accounts and loads of details about insurance and stuff. I had user name inserted but no pw, only a long sentence explaining a hint to pw so obscure no one could find out what they were. I can't find that note for the life of me. I checked in trash, check on the web base Evernote, check in note history. NOTHING. It was my only note where I actually had money written down. One possibility for its disappearance is that I sold 2 of my computers. and signed off from Evernote on both. I'm sure everything was synched though and I hadn't checked that note in a month or 2. So How would I find out where my note is or where did it go?? Maybe my search engine doesn't work properly. I'm a premium user. I really would like to find that note. If someone can help ? Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 12 minutes ago, Koandco said: Hello, I've lost a very important note. I hadn't put a pw on it to protect it however. In it I had my bank balance with dollar signs of many diff bank accounts and loads of details about insurance and stuff. I had user name inserted but no pw, only a long sentence explaining a hint to pw so obscure no one could find out what they were. I can't find that note for the life of me. I checked in trash, check on the web base Evernote, check in note history. NOTHING. It was my only note where I actually had money written down. One possibility for its disappearance is that I sold 2 of my computers. and signed off from Evernote on both. I'm sure everything was synched though and I hadn't checked that note in a month or 2. So How would I find out where my note is or where did it go?? Maybe my search engine doesn't work properly. I'm a premium user. I really would like to find that note. If someone can help ? I'm in Evernote now and have arranged my notes by Alphabetical order. One author I pinned: Ian Banks appears in my list but when I search for him, I can't see it. Maybe the search engine doesn't search everywhere ? It's the first time that I have trouble finding my notes. ANd I'm Premium so... Link to comment
Level 5* tavor 668 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 Just now, Koandco said: I'm in Evernote now and have arranged my notes by Alphabetical order. One author I pinned: Ian Banks appears in my list but when I search for him, I can't see it. Maybe the search engine doesn't search everywhere ? It's the first time that I have trouble finding my notes. ANd I'm Premium so... Are you performing a global search? If on Windows app, hit F6, then search. If on another version of EN, clear any search filters that have already been applied so that you are searching all notes, not some subset of notes. Link to comment
Level 5* DTLow 5,737 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 1 minute ago, Koandco said: when I search for him, I can't see it Can you provide the search strings you're using? We might be able to comment on the syntax Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 I'm on a MAC and it doesn't look like I have any filters. MY OS is Sierra. Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 The search string ? I just use Ian Banks and this link I had tagged doesn't show up. Link to comment
Level 5* tavor 668 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 3 minutes ago, Koandco said: The search string ? I just use Ian Banks and this link I had tagged doesn't show up. Are you searching for note title, content or tag? Link to comment
Level 5* DTLow 5,737 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 5 minutes ago, Koandco said: The search string ? I just use Ian Banks and this link I had tagged doesn't show up. Do you actually have "Ian Banks" text in a note? Links dont count Are there tags you can search for? Link to comment
Level 5* DTLow 5,737 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 2 minutes ago, Koandco said: The search string ? I just use Ian Banks and this link I had tagged doesn't show up. Do you actually have text in note that says Ian Banks Links don't count Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 No, I have him in a title. Ian Banks. I search in title. Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 and I have him in the text. My other super important note with money amounts, I search in content and it's gone. It's deleted. I searched it dozens of time before but it has disappeared. Link to comment
Level 5* DTLow 5,737 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 3 minutes ago, Koandco said: No, I have him in a title. Ian Banks. I search in title. So the search string is intitle:"Ian Banks" You might try just searching for Ian Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 Ian gives back too many notes, 78 notes. The Ian note was just a test. I can't find my other one. The only one that had $$ so there's a possibility of hacking. Link to comment
Level 5* DTLow 5,737 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 1 minute ago, Koandco said: The only one that had $$ so there's a possibility of hacking. Just an FYI; special characters are excluded from searches - you can't search for $$ Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 I'm not using symbols. I've used the search term Desjardins and always found it in the past. Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 My search engine has stopped working. That's my only explanation. Link to comment
Level 5* DTLow 5,737 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 22 minutes ago, Koandco said: My search engine has stopped working. That's my only explanation. How about switching platforms Try the Web plaform at www.evernote.com Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 It doesn't work on the web either. Could Evernote think I'm not a premium member any longer ? Link to comment
Level 5* DTLow 5,737 Posted March 9, 2017 Level 5* Share Posted March 9, 2017 4 minutes ago, Koandco said: It doesn't work on the web either. Could Evernote think I'm not a premium member any longer ? It's not a premium feature (searching intitle:xxx) Again, I'll suggest you post the exact search phrase you're using Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 My exact search phrase for my note was Desjardins. It usually brings me to my note. As a test, I searched Ian Banks and don't find the 3 or 4 I always found earlier. It's very odd. Link to comment
Koandco 18 Posted March 9, 2017 Author Share Posted March 9, 2017 What I should add is that note came from an earlier work account. I migrated everything to a new account. So some of these notes are in Import piles. would that be the reason? Link to comment
Level 5* gazumped 11,713 Posted March 10, 2017 Level 5* Share Posted March 10, 2017 Imported notes are defaulted into offline (unsynced) notebooks unless you opt otherwise. Searches on the web client may not work for that reason. As you're a paying subscriber I'd suggest you contact support directly at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or message them on Twitter via https://twitter.com/evernotehelps Link to comment
Koandco 18 Posted March 10, 2017 Author Share Posted March 10, 2017 Thank you for your reply. It doesn't appear to be the reason. I've moved all my old notes to my new account in my first notebook. It really is a search problem. I can see the file, but I have to handpick it, it won't show up in my search. I've rebuilt that note to the best of my knowledge and that one is searchable. pfiou. So I will probably just let it be. But it's annoying. The same thing happened with my Vokswagen login page and a few other important ones. Annoying. Link to comment
Level 5* gazumped 11,713 Posted March 10, 2017 Level 5* Share Posted March 10, 2017 ...And you're searching for intitle:"volkswagen login" or tag:"volkswagen login" but getting no result? There is a way to rebuild your search index which may help, but I'd suggest you talk to Support first - they can look at stuff we can't see on this mostly user-supported forum. Link to comment
Koandco 18 Posted March 10, 2017 Author Share Posted March 10, 2017 searching only with volkswagen in content and in title. Rebuilding the search index sounds like a very good idea. I will talk with support. Can you point me to their link? or number? Thank you so much. Link to comment
Level 5* gazumped 11,713 Posted March 10, 2017 Level 5* Share Posted March 10, 2017 No problem - see my post earlier.. 1 hour ago, gazumped said: As you're a paying subscriber I'd suggest you contact support directly at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or message them on Twitter via https://twitter.com/evernotehelps Link to comment
Koandco 18 Posted March 10, 2017 Author Share Posted March 10, 2017 Thank you very much ! Link to comment
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