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Federico Simionato

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Posts posted by Federico Simionato

  1. The reason we do gradual rollouts is because even with all the testing in the world, it's impossible to test all the cases that millions of users go through daily. So in case we see that there is a breaking change we introduced and did not expect, we can pull back the update. In case it looks good on 1% of people, we are more confident to go to 10%, then 25% and so on.

    We have no way to select who gets the update, it's all randomly chosen based on the rollout % by the App/Play Store.

    • Like 7
  2. Thank you all for your answers, this is very useful for me.

    If you voted "Strongly disagree" or "Somewhat disagree" and didn't write here why, please consider commenting below here, as it's super useful to surface the most frequent problems and help us prioritize correctly. We're aiming at solving everything, but since resources are not infinite prioritizing well is paramount.

    • Like 3
    • Thanks 1
  3. It's a phased rollout, it will go out gradually over this week.
    If you can't wait, on iOS you can update by directly visiting the App Store page. On the Play Store unfortunately you need to wait, there is no way to update manually.

    Changelog:

    • Added support for Android 9
    • Removed a lot of unused old code
    • Better analytics to investigate missing content issues
    • Miscellaneous bug fixes and improvements

    As said in other messages, we're focusing on speed, stability and reliability, so:
    👉 Please report in this thread any issue you might find on this new mobile version

    • Like 4
    • Thanks 4
  4. @EdfromMiami, if you're experiencing missing content, please send me a DM with the note URL of the note(s) where you lost content. We are focusing a lot of our attention to this issue, but it's pretty rare and for now impossible to reproduce, so every information we have is golden. Ideally, you could send me:

    • note URL of the affected note(s)
    • client logs (Help > Activity Logs > Save As...)
    • timeframe (when did this happen?)
    • Like 3
  5. 2 hours ago, Broos said:

    Thanks for updating the app and making it more usable (most often)

    I've updated to the latest version via the AppStore on Mac and now it only displays a blank screen. Via the menu I can access "about Evernote" and see this:

    10.61.3-mac-mas-public (20230824073028)
    Editor: v176.8.0
    Service: v1.72.6
    © 2019 - 2023 Evernote Corporation. All rights reserved

    I've deleted and reinstalled from the appstore but still see a blank screen after opening the app. Hope it's just me but would be great if this is something you can fix.

    @Broos please reproduce this and DM me the client logs (Help > Activity Logs > Save As...)

    • Thanks 1
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