Federico Simionato

Quick one to let you know that we started the rollout for AI-Powered Search on mobile too!

Make sure you update to mobile 10.57.0, as the previous version contains a performance bug on AI-Powered Search.

Spring Fall Cleaning: we removed more than 7k lines of code, resulting in a leaner, more efficient note-taking machine.

Also, are you able to change your password? Can you login on your phone after having changed it?

https://www.evernote.com/ForgotPassword.action
 

Changelog:

• Performance improvements and miscellaneous bug fixes
• Introducing AI-Powered Search! Simply ask a question and AI-Powered Search will immediately give you a direct and succinct written answer based on the content of your notes. Coming soon!

It's a phased rollout, it will go out gradually over this week.
If you can't wait, on iOS you can update by directly visiting the App Store page. On the Play Store unfortunately you need to wait, there is no way to update manually.

Please, use this thread to report issues you specifically experience on 10.56

I highly discourage anybody against turning off updates. They contain security patches that help keep your data safe against malicious actors. Plus, we have been rolling out performance improvements that have compounded significantly in the last 6 months.

3 hours ago, kozmo said:

@Federico Simionato   your account profile doesnt allow messages.    

Try again now, for some reason I had a full inbox 🤦‍♂️

6 hours ago, Mia said:

2 days? Count as a blessing... 

Some have seen Weeks, possibly months without being able to log in/ utilize EN at all. 

Yup. Still here. 

Can you give me more details in DM? Will look into this

(Same for those who can't login, although we see from data that this should almost never happen)

Should be working again

This remains the current status.

We are aiming at solving the remaining issue today.

We will post a comprehensive article with all the details.

The only remaining issue seems to be on the authentication side.

If you're not logged in, I suggest you don't sign out until we fix it. But if you're signed out you are not locked out, it should be enough to try logging in again once or twice.

All systems should be functioning normally now.

(Note title editing was one of the last things that were missing a fix, let me know if it works now.)

EDIT: found a couple more things that are not working, addressing them asap.

Most functionalities should be back to normal, RTE & sync for sure. I need to double check login & authentication.

We are currently serving 50/60% of the incoming traffic, up from 0% 5 hours ago. Still making progress.

53 minutes ago, WAI75 said:

Ctrl ; (Insert Date) I use all the time in Legacy, after all these years the feature remains not available on the modern Evernote

I use it often on V10:

Apologies for the delay, I tested positive with Covid on Monday—my first time after 3 years, I was starting to believe I was invincible 

On Monday we started the rollout of Evernote Desktop 10.63. While I was off the team also released a couple of quick patches, the latest version is 10.63.3. This is why we love phased rollouts: we can fix issues quickly while very few people actually experience them.

Fixes:

• Fixes an issue where the screen would switch to home when filtering notes including sub-tags.
• Fixes an issue with "Permissions lost" when creating a notebook while filtering or when restoring a note from Note History in the filter results and clicking on the "default notebook" link in the toast message.
• Fixes an issue where the 'Filters' and 'Go to' sections were not appearing within search suggestions.
• Fixes an issue where internal app links didn't direct user to the target note (Windows).

Improvements:

• Improvements and fixes to AI-powered search.

As usual, it's a gradual rollout but you can get it early at evernote.com/download (in that page you'll see that there's a new page that automatically shows release notes!)

Please, use this thread to report issues you specifically experience on 10.63.

We're rolling out 10.55.1, it's a little patch that fixes an issue where a backend endpoint was spammed with requests from the clients, making backend performance worse.

We're rolling out 10.62.5, it's another little patch that fixes an issue where a backend endpoint was spammed with requests from the clients, making backend performance worse.

Thank you @laurence.glazier for the list. I will get them prioritized.

@Alxa that's odd. Can you please DM me your client logs and the date and hour when this happened?

We're rolling out 10.62.3, it's just a tiny patch with a fix for a tool we use for targeting users for different experiments (features, monetization, etc).

I just checked with the team, the IP you see is indeed caused by a server misconfiguration in computing IP addresses. We use Akamai as CDN, there's nothing to worry about. Apologies for the confusion.