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Federico Simionato

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Posts posted by Federico Simionato

  1. I apologize for the inconvenience, there is a bug that doesn't allow Evernote to launch on Windows if access to the registry editing is prevented. This for instance can often happen on company hardware with specific restrictions.

    We've just started rolling out v10.73.4 that fixes this. You can download it directly from the website https://evernote.com/download.

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  2. 6 minutes ago, Dave-in-Decatur said:

    But I hope the feedback in this thread will be taken into account

    For sure, for instance we will definitely bring back the customizability of note-view columns :)

    7 minutes ago, ferol said:

    If I want to test and then stop testing after a while, will there be an option to opt out of testing as well?

    Yes, in that case you can just send a ticket to customer support or write in this thread.

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  3. 16 hours ago, camsgs13 said:

    I sent my log to support and it seems that it didn't help, taking into account that the log I could obtain was from the Android app (which sync is up-to-date) and the out-of-date sync problem occurs un the web version. How can we know which log should we share? or how to get a log form the web client? Thanks in advance.

    @camsgs13 It did help, 10.65.3 is now out with the fix and soon on mobile!

    1 hour ago, Alxa said:

    Very nice! Would love to see improvements on mobile as well. Real time meta data sync and push sync / background syncing on mobile still missing - having to wait for homescreen to update notes, tasks and quick notes upon app start which takes much longer than on web! Tasks and reminders not being synced unless client is running in foreground. Thank you  (speaking about the Android client)

    @Alxa Yes, mobile is high on our list of priorities.

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  4. 2 hours ago, gazumped said:

    Thanks for the upgrade - but we're seeing a lot of missing note reports in the forums.  Users are opening their account to find this whole year missing.  After some messing around the missing notes - mostly - have been found again,  but are there any ongoing server-side activities that might explain this with accounts being moved or updated?

    We're looking into it. Client logs help a lot, feel free to DM me your client logs in case this happens.

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  5. Changelog:

    • Fixed an issue that caused the options related to Saved Search to disappear
    • Fixed an issue that caused the app to freeze when trying to create/insert a Sketch

    It's a phased rollout, it will go out gradually over this week.

    Please, use this thread to report issues you specifically experience on this version.

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  6. This release includes:

    • A fix for an issue causing the app to freeze when executing a search with a high number of results
    • A fix for a paywall view not being able to be dismissed by swiping down
    • Release notes in app (we'll enable this later on)

    It's a phased rollout, it will go out gradually over this week.
    If you can't wait, on iOS you can update by directly visiting the App Store page. On the Play Store unfortunately you need to wait, there is no way to update manually.

    Please, use this thread to report issues you specifically experience on 10.57

    • Like 2
  7. Quote

    Note loading is veeery slow. I timed it and most of the time it takes about 10 seconds to open a note. 😒

    This is odd, the median value for Android on 10.56.3 is actually improved vs the median we are tracking on Android: 1.27s (10.56.3 median) vs 1.33s (Android median).

    Are you on a good connection? Are the notes you're loading pretty big? Or were they opened/edited last time before the beginning of the year (more or less)?

    These are the cases that generally slow down note loading. Plus the device, but your doesn't seem too bad.

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