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About RichW

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  1. No, this is not a Windows issue. I can take photos on an iPhone 10 or 11, airdrop it to my Mac, drop Them into Evernote and Evernote will not display the image because it is in HEIC format. It just shows question marks. This is because EVERNOTE does not support HEIC, the standard format for iPhone today. Search the Evernote forums. This is a known issue and they have been ignoring it for a long time. As a past Evernote exec, I can’t for the life of me understand why that decision would make sense. Are they dropping support for Apple? That is not how we built Evernote to get to a 100M daily active users. We supported everything before it came out and our customers loved us for it.
  2. Come on guys. I'm an ex-Evernote employee (exec) and we would have NEVER have let a new iPhone come out in the Libin years and not support the native photo format (.HEIC). That is just crazy and you have had plenty of time to get this done. Why? Our whole family has iPhones and this really just makes Evernote not usable anymore. It is just insane to expect your tens of millions of customers to convert the format of every photo they take so they can see it in Evernote. Are you TRYING to drive away your customers? I just don't get it. Please explain your logic here.
  3. My Evernote web client is taking 45 seconds to log in every time. This is an excruciating long time for a simple login. It is very repeatable. Is anyone else seeing this? I'm on a 2016 Macbook Pro using Google Chrome Version 71.0.3578.80. I just did a speed test on speedtest.com and the results are Ping=20ms, Download=180 Mbps, Upload=11.80 Mbps, and I'm in Austin, TX.
  4. PLEASE make this simple change to save your users a lot of pain. I have lost many VERY important multi-hour recordings and it happens the same way every time. At the end of a meeting, I accidentally click on the "x" in the recording bar instead of the stop button. Since I have done this so MANY times even though the results are catastrophic, it must be natural in the UI. Instead of just saving the recording and closing the recording bar, it DELETES the recording without any warning. Any other place in Evernote apps where something is about to be deleted and it can not be undone, there is always a warning. In this case, there is no way to get it back. There are two simple solutions to this: Just save the recording instead of deleting it. They can always delete it themselves. Just toss up a warning window asking if you are sure you want to delete Attached is the screenshot showing what I'm talking about. Rich Warwick Ex-Evernote Employee All_Notes.pdf
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