gazumped

6 hours ago, someoneCool said:

Sounds like the bug is pretty wide spread and persistent

"Wide spread"?  There are four people involved in this conversation so far,  and one of them is talking about phone calls...

I agree that it used to be possible to make calls from a link - I haven't had cause to do that in a while.  Again I'd suspect that browser based apps (which includes Evernote) might be limited now by the browser security which sandboxes as much as possible.  There's a ton of material online about the HTML code and some browser extensions,  and I currently use MS Phone Link to manage my phone from the computer.  If someone figures out how to do the phone thing from Evernote I'd certainly be interested - otherwise we're back to:  if it doesn't work but used to do so recently then you need Support - https://help.evernote.com/hc/How-to-contact-Evernote-Support 

If you'd just like to see this as a feature,  please use the feedback - also linked from that  page.

On app and web links - I'm still in that alternate universe where they work for me from an installed app,  and even Evernote desktop - but app links won't work from web-based apps.  (I've not tried links with any pages that are behind paywalls).  Again - Support if its not working for you,  but see the link above for more on that.

Just to note - I deleted a previous post here because - entirely by mistake I'm sure - the user had included a link to another unrelated website.  And most of it was generated by AI.  I hate that.

59 minutes ago, DreamWeaver2500 said:

I do not want anything more from Evernote than the ability to remove my notes

It's unknown how Evernote makes its count of the number of devices connected to the account - sometimes one device can be counted as connected more than once,  and the web access also counts as a 'device' in this context.  Once you have passed the limit though,  you only have two 'disconnect' attempts per month before the account is locked.  Once that happens,  the only choices are to wait out the month,  or to subscribe - possibly paying  (if you can) on a monthly basis,  and downgrading the account again after one month.

Some of the causes of login issues are described here - https://help.evernote.com/hc/en-us/sections/27876180170003-Login - and at the bottom of that page there's a 'submit a request' link.  I'd suggest you use that (also if you can) to raise your issue with Evernote -again.  There used to be a 'guest' option to get past any login requirement,  but that also has changed;  and free users (AFAIK) may not have access to Support here.  If that's the case you only options are to wait out the lock,  or to subscribe again,  however briefly.

Sorry we can't be more help,  but as you know we're only other users here...   

@Beau Chase You're very welcome. 

3 minutes ago, Beau Chase said:

Is it the below?

Not quite - I wondered whether you might have Windows 10 or 11.  As to Evernote - have you considered uninstalling the version you have now using Revo Uninstaller Free (which removes leftover files that Windows Uninstall doesn't touch) and downloading a new installer from Evernote.com?

Hi.  What's your device,  and what are the Windows and Evernote version numbers?

1 hour ago, someoneCool said:

"Got your feedback. Can't give timeline. Working on it." - Then closed the ticket as resolved. 

Seems pretty self-contained,  at least they're aware of the issue.

Wow - I step away from the screen for a few hours and the discussion gets really spicy.  Can I remind everyone that we're supposed to be restricting comments to  dealing with technical issues and not trolling each other?  Please stick to facts in replies rather than unwanted opinions,  and if you get trolled by one or more users - please don't troll back.  Just walk away.

On 3/16/2024 at 10:44 AM, merman said:

new features, the linking to a new note as requested here (also by myself) is just around the corner

Have you noticed the "@" feature which easily allows you to link to recent notes?

Happy to help.  Poking has been delivered - can't promise it will help,  but I'll keep my fingers crossed.

2 hours ago, someoneCool said:

They have all gotten the same stiff armed pushback

? Comprising what exactly?

There's a famous saying:  "There ain't no such thing as a free lunch".  Meaning that if you're offered something for free it is with the intention that if you like it,  you'll upgrade to a subscription.  Either that or the provider has found some other way of making money from your presence like selling your email address.  Which Evernote do not.  It's... unrealistic... to expect that a company will fund something completely for free out of the goodness of its heart. 

Since too many people used the 'free' service far longer and to a far greater extent than even the company expected,  restrictions were bought in too (hopefully) make it clear that it was a trial service only - intended only to allow users to try out features briefly before subscribing.

Sorry if that's inconvenient,  but if you wish to have full use of the service,  just subscribe.

Almost as though Evernote changed the way it interacted with the rest of the internet - oh wait...

And yes - I'd bet that all the links your showing as inaccessible from Evernote have had some feedback from their own users,  and may have identified why they won't  (or can't) accept links from Evernote.  But they have no special duty to share the information (if they have it) directly with Evernote.  But if a customer using DayOne and Evernote forinstance were to ask nicely they might get some information that would help Evernote find out why things don't work and fix it.

At the very least if you have a failed connection please send the links to Evernote if you have a ticket open,  open one if you don't.  The more (and more helpful) feedback Evernote gets,  the sooner you are likely to get things fixed.

Better to use an encrypted file attachment (PDF / DOCX etc) and add an 'executive summary' of what the file is about for searches. 

(A file name may not contain enough information to allow you to find it again easily.)

21 hours ago, ctofromsbbny said:

HTH someone.

VueScan is a computer program for image scanning, especially of photographs, including negatives. It supports optical character recognition of text documents. The software can be downloaded and used free of charge, but adds a watermark on scans until a license is purchased. Wikipedia

Hi.  No clue,  but the answer may be somewhere here:

https://help.evernote.com/hc/en-us/articles/1500009437482-Google-and-Outlook-Calendar-integration-overview

If not,  please use the "submit a request" button at the bottom for more...

2 minutes ago, Boot17 said:

Already answered here:

Not exactly - while it does work from other apps,  we don't know why links from Evernote would be different.  Talking to the support team there might be useful,  it might not - but it will help to eliminate one possibility.

4 minutes ago, MM1 said:

this channel is dedicated to receiving feedback about the product.

Yeah,  the Feedback address is just for that,  and probably gets several thousand hits a day.  Scroll to the bottom of this page - https://help.evernote.com/hc/en-us/articles/209129047-Organize-set-reminders and submit a request from there.  That will actually get you onto the Support queue,  and hopefully some quicker response...

5 minutes ago, Boot17 said:

I click 'Open', but then nothing happens.

Since that link is going to a specific entry,  I assume you have to be logged in to Things to see it.  Maybe the way Evernote tries to open the link is different from the other apps where the connection works.  Have you tried talking to their Support?  They may not be able to help,  but you'll get a faster response than from ours...

2 minutes ago, MM1 said:

what would you suggest?

If you've been emailing Support you presumably have some reference you've been quoting?  If so and you can quote it here,  I'll happily flag it for an Admin to take a look at. 

OK I'll caveat my previous reply with:  links from a browser based app will fail because of browser security - there's a limit on how much interaction is allowed by internet-based apps with local computers.  However installed versions of Evernote (or any other note-taker) should have no trouble linking to websites or local applications.  I have an Evernote link to open Calibre and Freeplane on my desktop which works fine.

15 minutes ago, MM1 said:

I now use Apple reminders to prompt me to follow-up with the every M-W-F since EN has determined its user no longer deserve that functionality

Given that too many enquiries was what overwhelmed the department in the first place I'm not sure that spamming the staff is going to improve your chances of getting a reply.  Each incoming mail has to be matched with all the previous mails and then,  very carefully,  the whole thing may get placed at the start of the queue again.  (That's what we used to do in the department I ran anyway...) 

I hate to disappoint,  but I have several dozen links from Evernote to other apps with individual 'dashboards' for various tasks.  They all work fine,  and in Evernote Settings there's now an option to open external files and applications.  I can't imagine why you're having issues though - have you tried setting up a new link in a new note?  If you want more coherent suggestions,  please confirm your device and OS/ Evernote version numbers.  If you have a link you're willing to share that won't open from Evernote for you,  that would be useful too.

Hmmn.  Evernote is doing more to the backend as we speak (see below),  so they may have inadvertently broken your connection again - do you get any references or ticket numbers from the emails you've received?  I can flag your post for a Forum Admin (an employee) to poke Support for you... 

-From https://evernote.com/blog/20-improvements-jan-march-2024 - 

🔄 RENT (metadata sync): RENT is a counterpart to last year's collaborative editing initiative. While collaborative editing focuses on instantly syncing note content across multiple devices, RENT handles note metadata syncing. With RENT, you'll see changes to note titles, thumbnails, dates, and note list content reflected across all your devices faster than ever before.

25 minutes ago, Dee1967 said:

Not every note makes sense to be converted/added to a task

Tasks are added to notes by using the "+" or "/" feature,  or can be stand-alone tasks created with one click like a new note.  If not applied to a specific note,  all tasks are grouped in one default "To do" note.  The Tasks option in the sidebar will show you all tasks whether or not connect to a note,  and can be sorted by various options including due date.

If that's not acceptable to you I'd suggest you follow the Submit a Request link at the bottom of the link I gave above - as I said,  we're mainly users:  you need to ta;l to Evernote direct.