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Bielefeldt

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Posts posted by Bielefeldt

  1. On my Samsung Galaxy S9 +, I experienced in the summer of 2020 that large notes suddenly from one day to the next became very slow to start editing.  

    Small notes work fine, but large notes that I use for diary and the like can take 45 sec.  to open for editing.  But it is quick to open for view.

    I was hoping it was a bug that was automatically fixed, but now it has lasted at least 4 months.  

    Is there anything I can do. It's very frustrating to edit large notes ?

  2. Search not working.

    By johnfrew2104, Sunday at 10:12 AM in Evernote for Android 

    johnfrew2104     0

    I have the current beta installed on my mobile and the search function has stopped working. I have uninstalled and reinstalled and still nothing. When I start a search it looks like it is trying but nothing comes back. Huawei P20 Pro. 

    Like

    EdH     1,542

    EdH

    Does your search work ok if you log into Evernote on your PC/Mac via the web?

    Like

    johnfrew2104     0

    Have not tried but I need it to work on the phone. 

    Like

    CalS     3,524

    CalS

    What’s the search?

    Like

    EdH     1,542

    EdH
      On 3/24/2019 at 3:52 PM, johnfrew2104 said:

    Have not tried but I need it to work on the phone. 

    I understand that, but I am trying to see if your search index is totally messed up, or if it is just on your phone.

    Like

    This sounds like it could be related to ticket #2804215 that I opened Mar 22, 22:14 PDT. Quoted below is what I put in the ticket, except for the link to my activity log. Pixel 2 XL, Android 9, EN for Android 8.9.

    I didn't post here until now because I wanted to give support a chance to fix or at least respond to this very serious and embarrassing failure before making it public, but as of now, I've gotten no response. I am a premium user.

    Time permitting, I will re-install Evernote on my old tablet and see if the problem is there too.

    I am disgruntled.

      Quote

     

    I have a saved search that I've been using for ages. The query is pretty basic:

    notebook:"Actions Pending" tag:1-Now

    On the Android app, it was working fine until a couple of hours ago. Now all I get is a mostly blank screen with some reminders. Here is a link to an EN note with three screen shots, plus captions I wrote, showing the badly broken search results produced by this query: 

    https://www.evernote.com/l/AOVdalA0KShCNpPlKVtbGAqlpTplXceci3M/ (plus additional tests I did)

    Here is link to an EN note with the activity log, including my EN, Android versions and HW info: 

    https://www.evernote.com/l/[censored]/

    In fact, all my other saved searches in Android are broken in a similar way. Searching by tag from the menu seems to work fine, i.e. produces results that look reasonable although I haven't checked them in detail.

    On the Windows client and the Web client, all saved searches are working fine. For the save search query above, there should be 6 notes found, one of them has an upcoming reminder set for 3/23/2019 7 pm, the other 5 have no reminders set.

    Seriously, what's going on here? How could something as fundamental as search just break in a production environment?

     

     

    Like

    Update: I re-installed on my NVIDIA Shield K1 (Android 7; EN Android app 8.8.1) and saved searches are working fine. But, they are still badly broken on the Pixel as per the ticket I opened.

    EN support is supposed to be open Sunday (for chat, at least) but apparently they don't check email, as I haven't heard a thing from them.

    Like

    fabienli     1

    Same issue with my Note9, I updated the Evernote Android app this weekend, and I can't search anymore.

     

    Like

    todami2     0

    I have the same problem with my Huawei P20. Evernote version of 8.9_beta3.

    Like

    Bielefeldt     1

    The problems with searching for notes have started for approx. a week ago.

    With over 4000 notes, I am completely dependent on the search function and use it many times daily.

    But now search does not work even if it looks like it is working. There are no results.

    My device is an Android Samsung Galaxy S6.

    Evernote ver. 8.9

    Screenshot_20190326-114012.thumb.png.7d66d4af6231e9d3632006d90b4bb7ac.png

    Hope for a quick solution.

     

    Mirtma65     40

    Mirtma65

    Also on Note9. When I start a search I get a blank screen and Sync started on the bottom left. After a while, I get a message that the application has crashed.

    Like

    Since this problem seems to apply to users of the beta version, I'd suggest adding your voices to the report on it in the beta forum:

    If it's a serious problem for you, it might be best to drop back from the 8.9 beta to the current released version, 8.8.

    Like

    Bielefeldt     1

      19 hours ago, Bielefeldt said:

    The problems with searching for notes have started for approx. a week ago.

    With over 4000 notes, I am completely dependent on the search function and use it many times daily.

    But now search does not work even if it looks like it is working. There are no results.

    My device is an Android Samsung Galaxy S6.

    Evernote ver. 8.9

    Screenshot_20190326-114012.thumb.png.7d66d4af6231e9d3632006d90b4bb7ac.png

    Hope for a quick solution.

    Solution:

    It's a little weird, but if my keyword starts with capital letter, then the search function works.

    It was a good discovery.

  3. 6 hours ago, Bielefeldt said:

    The problems with searching for notes have started for approx. a week ago.

    With over 4000 notes, I am completely dependent on the search function and use it many times daily.

    But now search does not work even if it looks like it is working. There are no results.

    My device is an Android Samsung Galaxy S6.

    Evernote ver. 8.9

    Screenshot_20190326-114012.thumb.png.7d66d4af6231e9d3632006d90b4bb7ac.png

    Hope for a quick solution.

    Solution:

    It's a little weird, but if my keyword starts with capital letter, then the search function works.

    It was a good discovery.

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