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Evernote for Android
Search not working.
By johnfrew2104, Sunday at 10:12 AM in Evernote for Android
REPLY TO THIS TOPIC
Posted Sunday at 10:12 AM
I have the current beta installed on my mobile and the search function has stopped working. I have uninstalled and reinstalled and still nothing. When I start a search it looks like it is trying but nothing comes back. Huawei P20 Pro.
Posted Sunday at 03:18 PM
Does your search work ok if you log into Evernote on your PC/Mac via the web?
Posted Sunday at 03:52 PM
Have not tried but I need it to work on the phone.
Posted Sunday at 04:01 PM
What’s the search?
Posted Sunday at 04:11 PM
I understand that, but I am trying to see if your search index is totally messed up, or if it is just on your phone.
John in Michigan USA 20
Posted Sunday at 10:19 PM
This sounds like it could be related to ticket #2804215 that I opened Mar 22, 22:14 PDT. Quoted below is what I put in the ticket, except for the link to my activity log. Pixel 2 XL, Android 9, EN for Android 8.9.
I didn't post here until now because I wanted to give support a chance to fix or at least respond to this very serious and embarrassing failure before making it public, but as of now, I've gotten no response. I am a premium user.
Time permitting, I will re-install Evernote on my old tablet and see if the problem is there too.
I am disgruntled.
John in Michigan USA 20
Posted Monday at 03:21 AM
Update: I re-installed on my NVIDIA Shield K1 (Android 7; EN Android app 8.8.1) and saved searches are working fine. But, they are still badly broken on the Pixel as per the ticket I opened.
EN support is supposed to be open Sunday (for chat, at least) but apparently they don't check email, as I haven't heard a thing from them.
Posted Monday at 02:19 PM
Same issue with my Note9, I updated the Evernote Android app this weekend, and I can't search anymore.
Posted yesterday at 03:23 AM
I have the same problem with my Huawei P20. Evernote version of 8.9_beta3.
Posted 19 hours ago
The problems with searching for notes have started for approx. a week ago.
With over 4000 notes, I am completely dependent on the search function and use it many times daily.
But now search does not work even if it looks like it is working. There are no results.
My device is an Android Samsung Galaxy S6.
Evernote ver. 8.9
Hope for a quick solution.
Posted 18 hours ago
Also on Note9. When I start a search I get a blank screen and Sync started on the bottom left. After a while, I get a message that the application has crashed.
Posted 14 hours ago
Since this problem seems to apply to users of the beta version, I'd suggest adding your voices to the report on it in the beta forum:
If it's a serious problem for you, it might be best to drop back from the 8.9 beta to the current released version, 8.8.
Posted 13 hours ago
It's a little weird, but if my keyword starts with capital letter, then the search function works.
It was a good discovery.