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tyoung77

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Posts posted by tyoung77

  1. 42 minutes ago, quantumkitten said:

    I can't view any of my notes in the Evernote Android app (v. 10.25) since upgrading my phone (Samsung Galaxy Note 10+) to Android 12. A note will load for a few seconds, and then it's replaced with the following error message:

    "Error loading page

    Domain: undefined

    Error Code: 4

    Description: SSL error: The date of the certificate is invalid"

    Any advice as to how to fix this? I've restarted the device, cleared the app cache, uninstalled and reinstalled Evernote, made sure the date and time on the device are set properly, tried using my WiFi network and using my mobile data connection. No luck. I can still access my notes via the Evernote app on my Windows 10 machine connected to the same WiFi network, so it does seem to be an issue with the Android device specifically. Thanks for any help you can offer.

    Ditto, reinstallation did not work. All notes appear fine on laptop. 

  2. On 3/12/2021 at 4:19 AM, agsteele said:

    The release of v10.9.10 for Windows sees the trapping of the blank note issue which I take to be a good piece of progress. Now, when the blank note issue arises I see a pop up which says that the window is not responding and the offer to Relaunch or Wait.  Relaunch is the quick option to get everything running again.

    Not perfect by any means but it is a step in the right direction.

    There is no excuse for a bug that affects so many users to exist this long. Trapping an error should be done by the developers not the users.

    • Like 1
  3. On 2/11/2021 at 9:51 AM, agsteele said:

    Thanks Shane.  Sadly, the issue still seems to be present, for me, in version 10.8.4

    FWIW, I've narrowed down the issue to the following couple of common factors.

    It only happens after starting Evernote following either a sleep or reboot for the first time in a new day.  So it will only be an issue first thing in the morning.  It is then triggered when I've been looking at a note then click away to another note. THis can be by selecting the next note in the snippet column or by going to the Home Screen and choosing a note from there.

    As ever Quit/Restart brings the content back.

     

    4 hours ago, tyoung77 said:

    No problems for about 4 days with 10.8.4 on Win10 on both the new laptop and the old desktop. Something is different. Fact others are still experiencing problems means the bug is still there.

    I spoke too soon. After doing a search and voila the blank screen returned.

    EN developers, are you listening?

    EN management, are you listening?

    EN anybody are you listening?

    • Like 1
  4. All was going well for a few days, until I entered search mode. Then the blank window problem showed up! Instead of working on my proposal due next week I am once again telling EN that this software, which I pay for, sucks!!

    As another user stated when this problem occurs ALL of the windows are BLANK. How much information do the developers need to identify this problem? I know modern software is not simple FORTRAN like back in the day but this is ridiculous!

    It appears that EN only listens to the footsteps of the customers walking away. 

    Suggestion. Fix the software before adding more bells and whistles. 

     

    Evernote 10.7.6-mac-ddl-public (2321)
    Editor: v117.1.15008
    Service: v1.27.2

    • Like 1
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