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nonobio

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Posts posted by nonobio

  1. Hi,

    I uninstalled my Evernote (store version) with a tool like Revo uninstaller but I tried the desktop version which had the same problem. Unless I'm mistaken, the data is separated between the store version and the desktop version, if it was a problem with the installation data of the store version, the problem would not have been present with the desktop version.

    But I might try uninstalling the version store with Revo (or BCUninstaller which I use for this purpose) and reinstall the desktop version.

    The last support response I received regarding this issue was as follows:

    Quote

    I understand URL links in notes take quite a long time to open outside of Evernote. I wanted to thank you for taking the time to report this and provide that GIF as it's really helpful to see the issue. I apologize for the trouble as this is not expected behavior. I've taken the information you provided and reported the issue to our developers for further review. 

    I don't have a direct solution to this issue as a fix for this will need to come in the form of an update. Our best option is to wait for that fix/improvement to be released but that could take time. I apologize again for the trouble this issue is causing to your workflow. Let me know if you have any additional questions or concerns and I'll try my best to assist you further. 
     
    Thank you for your continued patience and understanding while we work on why this is occurring. 

     

  2. On 9/22/2023 at 10:55 AM, nonobio said:

    Hi,

    I feel like the problem is less common for me, but maybe that's because without realizing it I'm often using this workaround:
    image.gif.7e7634b2b84455c2f85ebbed59e298f9.gif

    Hi,

    I confirm that the problem is still present, I realize that in fact, I got into the habit of dragging and dropping which gets around the problem, but after having done this method, and becoming aware of it, I tested opening a link via a simple click: 12 seconds to open.

  3. I also have many problems since version 10 and I have always wondered if there was not a persistent problem with my database.
    I contacted Evernote for each problem but it didn't get much results, not for everything anyway. So I deal with the issues and try as best to find workarounds... I feel a little stuck, on the one hand, I have the impression of wasting a lot of time every day (particularly with the slowness of Evernote), and on the other, I told myself that I would also lose a lot by changing applications (without the assurance that it would be better).

  4. Hi,

    This is the last reply I received (30 November 2022) from Evernote Support about this issue:

    Quote

    I apologize for the trouble as this is not expected behavior. I've taken the information you provided and reported the issue to our developers for further review. 

    I don't have a direct solution to this issue as a fix for this will need to come in the form of an update. Our best option is to wait for that fix/improvement to be released but that could take time. I apologize again for the trouble this issue is causing to your workflow.

     

  5. 2 hours ago, Jon/t said:

    Check the app is up to date.

    Yes, I have the last version : 10.48.5-win-ddl-public (3769)
     

    2 hours ago, Jon/t said:

    Do you reboot often? Maybe try a close/reboot/reopen?

    2 hours ago, agsteele said:

    I'd agree with @Jon/tthat restarting your computer would be a good move.

    Yes I reboot my PC daily. I have this issue since several weeks or month.

     

    1 hour ago, agsteele said:

    If you have a link which always takes 20s to load then copy that and save it as a desktop shortcut. Now, open from the desktop. That will confirm whether or not it Evernote, the browser or even the PC is causing the issue.

    Did you see my gif screencast? I tested the same link with OneNote application and it opens fine everytime on my Chrome brwoser. Also, as I said, I tried with several browsers. But I tried to save the link as a desktop shortcut: it works fine, like with OneNote.

    2 hours ago, agsteele said:

    If the issue is within Evernote then I'd recommend rebuilding your notes from the server. 

    In settings uncheck the save Evernote data. Then log out. Now log back in and your data will be rebuilt which might resolve the issue.

    Since v10 I only use the store app, but today I tried with the desktop app:

    3 hours ago, nonobio said:

    - Evernote desktop instead of store app

    Same issue.

    If I'm right, as Evernote data isn't stored in the same place with store app and desktop app, it is like I did a rebuilding of my notes, isn't it? 

  6. Hi,

    When I click on a link on an Evernote note, it can take several seconds before it is opened in my web Browser. Sometimes it open quite quicky (1s), often it is about 3-5s, and sometimes it can take until 20s !

    I tried :

    - several browser (Chrome, Brave, Edge, Firefox)

    - disable some windows defender protections

    - Evernote desktop instead of store app

    Same issue.

    Then I tried the same action from an OneNote link : it always open in 1s max.

    This is a screencast of this issue:

    1886608434_20221115IssueopenlinksslowEvernote(2).gif.d313cc78c9747fd851844e57b43d3319.gif

    Do you have any idea about what is causing this issue?

    Thanks :)

    • Like 3
  7. Hello,

    Thanks for your reply.

    11 hours ago, Mike P said:

    Any line beginning with a checkbox will be converted into a checklist.

    But why this choice ? I don't understand. If i put a checkbox..., it is because i want a checkbox ;) .

    11 hours ago, Mike P said:

    If I do need a checkbox at the beginning of a line I simply type the three characters <space>[] at the beginning of each line.

    Yes and i created a automation action to add brakets quicker, but :

    If i insert checkbox with Insert menu on a line and with space + bracket on another, checkbox aren't aligned :

    2021-02-18_08-32-09.gif.9bc049b9f54ab0a2c75ed4da8f741566.gif

    • Like 1
  8. Hello,

    If i hit "enter" on a line with a checkbox, it is converted into a checklist :

    2021-02-17_17-49-26.gif.15791046c8787f0fcaa00f699146c185.gif

    I don't know why. If i choose a checkbox over a checklist, there is reasons (no strikethought when checked for instance), and i don't want it to be converted to a checklist automaticly.

    I found a workaround by hiting SHIFT + ENTER, but i have to think about that.

    Thanks

    • Like 2
    • Thanks 1
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