enfan-01

Ironically, the question about how many devices "Free" can be used on links to a page that doesn't work. https://help.evernote.com/hc/en-us/articles/209005247-Compare-Evernote-plans-and-limits Number of synced devices 4 4 For more information, see Understanding the device limit. https://help.evernote.com/hc/en-us/articles/218558068 This company is such a f-ing gong show!

Unfortunately, I don't see anything in the 8 examples on that linked page that suit/answer my questions about what will happen to all my data and how I can access it after I stop my paid subscription.

No personal insults intended. Just extremely frustrated by the way BS is doing things. Thanks for the link, I'll have a look.

One-way communication eh? How's that working out for users? Everyone getting what's on their wish list? Anyone getting major problems resolved? Maybe some of you 'insiders' can share some light on what exactly this comment from their boilerplate email is supposed to mean (specifically how the part "you will maintain access to all of your notes and notebook" relates to the limits of a free account)? "Your subscription won't change until your current billing cycle ends. Once your subscription runs out, your subscription will be canceled and your account will automatically revert to Evernote Free. None of your data will be lost, and you will maintain access to all of your notes and notebooks."

Why should I pay for subscription for a broken app without any available support? support ticket I just created after getting annual subscription email. I don't understand how a business can operate this way. "I have submitted several support tickets for very significant items such as missing attachments ('Untitled Attachments') and failed ENEX exports that have either not been answered at all or not addressed the problem. And on top of that there are plentiful other problems with V10 that you seem to be completely ignoring. So why should I pay an increased annual subscription price to a company that offers their clients service like that? I hereby announce that any future charges by Evernote or Bending Spoons to my credit card are unauthorised. In order to retain me as a client I require rectification of the two main issues I have described above in order to regain my trust of your app with my valuable data."

Yeah, that's part of the problem. We've ignored items like this & they continue to be un-fixed. Ever notice that we're able to show/hide other things in the sidebar that don't apply to us all by ourselves? They just work.

I don't either & have always wondered why we're not able to remove those unused buttons (app homescreen & desktop sidebar). And yes, I've asked EN.

I believe we discussed this in another thread; but just to clarify, you're accessing & editing the HTML files directly right? I've looked at them & like that they're very familiar & both external & internal links work, but haven't actually taken it any further (like learning how to search for tags, notebooks, etc..). Can you describe your workflow a little further?

Really? Does your livelihood depend on being able to access data in a system you've spent over a decade developing? THIS IS ON TOPIC.

Don't get your panties in a knot, I'm not trying to belittle anyone. I just wanted to point out that some of us may use & rely on it more heavily than others.

Lots of people feel that way. I think most of us are hopeful that they (BS) will see the light & actually start fixing the broken items rather than implementing more useless ones.... Personally, I'm even more hopeful that somehow, somewhere the previous developers (of Legacy) are all having a beer together working out the details of how to create RoL (Return of Legacy)!!!!!

Maybe it's easy to be satisfied with V10 when all you use it for is hoarding random notes on how to clean your underwear with vinegar. But for those of us who have developed a highly-structured & detailed tool that we rely on regularly, it's a different story. I don't know how anyone can post here telling me that I'm doing something wrong. I spent days documenting & preparing for the end of Legacy following the steps recommended by EN themselves & others in this forum, only to find that I couldn't do a complete ENEX backup, which I reported to support & received a reply like 2 weeks later than was useless. I also tried & failed to create an ENEX backup from V10 (which took much much longer than Legacy to reach that same failed point), again reported, again, no solution.

All of what you said is true for me also. Especially "It's a terrible situation"

I have & I've spent countless hours reading, trying, writing & reporting them! I was unable to complete a successful ENEX backup from both Legacy & V10, as well as have notes with inaccessible 'Untitled Attachments'. I have posted proof of these on one of the many threads here and described fully to support, neither has proven to be helpful in resolving either issue. These are MAJOR PROBLEMS and I'm not the only one.

I would be very interested in financially contributing to a startup of programmers who used Legacy as their model for a new system. V10 is so utterly F***c'd up that I can't even right-click to copy the name of a tag anymore. Obviously, by the activity in this & other related threads, there are many MANY people who depended on EN for more than just a grocery list & we aren't here simply complaining about minor nuisances. I was on a job site yesterday & couldn't even access attachments in my notes that I needed. Please keep offering your workarounds, alternatives & ideas to those of us who care & actually need an app like Legacy!

I appreciate your opinion, description & much more eloquent approach Dave.

Does BS actually realize that a lot of us actually DEPEND on being able to access the data we have in EN?!?! This isn't some F'ing game we're all playing here. Stop rolling out un-authorized, un-tested, un-explaind changes to all of us: We're not paying to be your beta testers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OK, thanks Dave, I wasn't aware of that & now see there's a slideout menu from the left where I can access 'shortcuts'. Unfortunately, it doesn't resolve why I can't access any of my attachments. This is more than just an inconvenience; I was at a site meeting & tried to open one of my attachments & couldn't.

This kinda bull$#!t from BS is just so utterly exhausting.

Anyone else having issues with the Android app? It's basically unusable now.

Opened app (10.82.0) on my phone this morning (which must have auto updated itself) & it now has a new look which won't let me access shortcuts & NONE of my attachments are available!!!!!!

Clicking on a link to another note displays this message. Let's play the guessing game: Could it be trying to tell me that note was in the trash & was deleted?

We all saw this train-wreck coming, except BS, who for some reason chose to ignore the feedback. There are just so, so many problems now that it's laughable that it's called a 'productivity app'. The FORCED migration to this totally inept version from Legacy has cost me dozens, if not hundreds of lost hours & stress only to find out that nothing really works properly in V10....still, after all these years of them using us as beta testers!!!! I'm not a lawyer, but if someone were to start a lawsuit against them for prohibiting access to my Legacy data in a way I had been accustomed to & had paid for, I'd be joining it. Due to app problems I was unable to successfully export an complete ENEX backup of all my data from Legacy before they shut that down. I still can't now from V10 either & they're not even trying to help me via support, so that means I don't know what state my valuable data is in. I just noticed that one of my notes has an 'Untitled Attachment' which I can't access, so that means at least some data is missing, lost or corrupt. So, if BS in not already overwhelmed with the tsunami of anger & disappointment from their existing users, I suggest we LET THEM KNOW LOUD AND CLEARLY by creating lots & lots of noise everywhere we can. Support tickets, forum threads, social media, regular media, etc... Tell everyone you know what you think about Evernote now, just like we all did all those years ago while we helped it grow!

In preparation for the death of an old friend named LEGACY last night I was to exporting all 6 of my folders that contain all 6857 of my notes. I was successful with 5 of those folders, but the largest one with 6457 notes always froze at note 5044. I tried several things but could not get it to work & ended up creating a support ticket only to get an auto-reply suggesting I restart my computer. Needless to say I don't understand how they can kill Legacy when they can't even get a backup of my data to work. Now I'm on V10 (sigh...) and thought I'd try to export that folder as an ENEX. It's been over 10 minutes so far and it's only at 8% (whereas Legacy was at 5044 notes out of 6457 in 4 minutes). Wait, since I started writing this it too has now failed with an error. On another issue, I sent a photo from my Android phone to V10 & after 20 minutes it still wasn't in my desktop app, so I opened the phone app to check & then it appeared on desktop. Brilliant. Such progress has truly been made with V10.

@CalSAhh, so if I use indexing, Windows can search the contents of files also, whereas 'Everything' only finds filenames? Good to know, thanks!