Jump to content

Question about PDF displayed inline


Recommended Posts

Try to search in the forum, without success.

Using EN version 6.5 on OSX 10.10.5 (Yosemite), the problem is that some PDF files that I add to a note can not be displayed inline.

Simply, that option it is not available from the dropdown menu when I right click over the file with the mouse, and the file it is displayed as attachment only.

This happens only with some PDF's, not all.

I would like to know why this happens, and if there is any solution. Any help will be appreciated

Link to comment
  • Level 5*
2 hours ago, rbianchi said:

Using EN version 6.5 on OSX 10.10.5 (Yosemite), the problem is that some PDF files that I add to a note can not be displayed inline.

Simply, that option it is not available from the dropdown menu when I right click over the file with the mouse, and the file it is displayed as attachment only.

This happens only with some PDF's, not all.

I would like to know why this happens, and if there is any solution. Any help will be appreciated

Can you confirm they are valid pdf's - can you open them?
I have the same problem with some pdfs I created with web clipper - the pdfs are corrupted

Link to comment
  • Evernote Staff

Hey @rbianchi, how are these PDFs being attached to Evernote? Are you dragging and dropping the file into a note, using the attachment tool, mailing in the note, or clipping the PDF?

Would you be willing to attach a copy of one of the PDFs you are experiencing the issue with? I'd like to look into this further.

Link to comment

Hi, BSR, thanks for the reply.

The PDF file is a bill that I receive in gmail, download, and the first time a Hazel rule upload the file to evernote through an apple script, but repeated the procedure by dragging and dropping the file directly into a note, with the same result.

Old PDF files of the same company do not have this problem.

How can  I send the file to you? By direct message?

Link to comment
  • Evernote Staff

Hey @rbianchi, thanks for sending the PDF over. I've dragged it into Evernote from my desktop and am able to properly view the PDF inline. I've converted this into a ticket and will be in touch via email shortly.

Link to comment

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...