4 months of notes have vanished

[Steve I 0]

I opened Evernote today to discover that 4 months of notes have vanished. They are not in the trash folder and they are not there when logging in from the web.

 

I can't find any way to contact tech support directly.

 

~Steve  

[Metrodon 2,184]

https://www.evernote.com/SupportLogin.action

[dantinap 11]

I opened Evernote today to discover that 4 months of notes have vanished. They are not in the trash folder and they are not there when logging in from the web.

 

I can't find any way to contact tech support directly.

 

~Steve  

Omg thats one of my nightmares. Tell us how it went please. Perhaps someone erased it from your Laptop, Cellphone. 

[DTLow 5,736]

You didn't mention which platform you use. Did you check the web platform to verify the notes were truly lost?

[jbenson2 2,147]

This post is why I keep a series of Evernote backups. Some monthly, some weekly, and some daily.

[dantinap 11]

This post is why I keep a series of Evernote backups. Some monthly, some weekly, and some daily.

Hey man, i do that too. One thing that I never understood was what would happen after an Import: lets say suddenly the last 3 months of my Evernote activity are gone. But its ok, cause I had made a backup the day before. When I click "import", and then select the .enex file, Is that all ? will the notes be restored in their notebooks? 

[jbenson2 2,147]

 

This post is why I keep a series of Evernote backups. Some monthly, some weekly, and some daily.

Hey man, i do that too. One thing that I never understood was what would happen after an Import: lets say suddenly the last 3 months of my Evernote activity are gone. But its ok, cause I had made a backup the day before. When I click "import", and then select the .enex file, Is that all ? will the notes be restored in their notebooks? 

 

 

Sorry, but I can't offer any guidance with the Import feature. I do not try to do a selective restore. Someone else might have a better response.

 

With Evernote Windows, I copy the entire .exb file which contains the whole enchilada - notes, tags, attachments. Because I back up frequently and keep several copies of past backups, it is easier to do a full restore.

[dantinap 11]

 

 

This post is why I keep a series of Evernote backups. Some monthly, some weekly, and some daily.

Hey man, i do that too. One thing that I never understood was what would happen after an Import: lets say suddenly the last 3 months of my Evernote activity are gone. But its ok, cause I had made a backup the day before. When I click "import", and then select the .enex file, Is that all ? will the notes be restored in their notebooks? 

 

 

Sorry, but I can't offer any guidance with the Import feature. I do not try to do a selective restore. Someone else might have a better response.

 

With Evernote Windows, I copy the entire .exb file which contains the whole enchilada - notes, tags, attachments. Because I back up frequently and keep several copies of past backups, it is easier to do a full restore.

 

The .enex doesn't contain notes, tags and attachments? 

[jbenson2 2,147]

The .enex doesn't contain notes, tags and attachments? 

 

Check out the comments made by JMichael

https://discussion.evernote.com/topic/86152-backing-up-and-restoring-evernote-data-reference-article/

[dantinap 11]

 

The .enex doesn't contain notes, tags and attachments? 

 

Check out the comments made by JMichael

https://discussion.evernote.com/topic/86152-backing-up-and-restoring-evernote-data-reference-article/

 

That looks like a sweet post, I'll check it out later. Thanks!

[CalS 5,280]

 

This post is why I keep a series of Evernote backups. Some monthly, some weekly, and some daily.

Hey man, i do that too. One thing that I never understood was what would happen after an Import: lets say suddenly the last 3 months of my Evernote activity are gone. But its ok, cause I had made a backup the day before. When I click "import", and then select the .enex file, Is that all ? will the notes be restored in their notebooks? 

 

ENEX files don't contain notebook name information.  So if you want to restore by notebook you need to export and create the ENEX files by notebook.