ANSWERED Battery drained

[zmc54 1]

Hi, Evernote seems to be draining my Galaxy Note 10.1 2014 edition battery. I noticed that the battery is draining quickly and the application that uses up most of the battery is Evernote even when I am not using the tablet for hours. It looks like Evernote is preventing the tablet from going to sleep mode. Anybody experienced this? Solution? Thanks

[gazumped 7,131]

Hi.  I'm not aware of Evernote causing problems for anyone else,  though I seem to recall that I had a period of heavy battery use when there was a sync issue and my device kept on trying to connect.  When you open Evernote on your device and open / swipe right to get to the home page,  does it give you a 'last synced' date?

[zmc54 1]

Hi, sync works fine. I am thinking of reinstalling the app.

[Wordsgood 524]

Sounds like a good plan. Just remember to do a final Sync before uninstalling and reinstaling the app. Also, after your Sync, first check the Web app on a desktop machine to make sure a full Sync of your entire database, was successful.

Also, if you're Premium & have a note in your android app with a Notebook assisgned for offline status, move all the notes into a different, not offline status Notebook before Syncing. I'd just created a seperate temporary Notebook to move them all into until after you've reinstall the android app as per above, then move them all back into your Offline Notebook and then delete the temporary online one.

I recently had to switch to a replacement phone after the power button broke off side from the (Offline Notebook thing, which I don't have), it worked out fine using the steps listed above, and had no problem when installing EN on the new phone.

Hi, sync works fine. I am thinking of reinstalling the app.

[Gindix 0]

Evernote is draining my battery. I am using Samsung galaxy note 10.1 2014 edition. Thé Evernote version I am using is 7.0.7 . Please fix that bug

[gazumped 7,131]

Evernote is draining my battery. I am using Samsung galaxy note 10.1 2014 edition. Thé Evernote version I am using is 7.0.7 . Please fix that bug

 

See discussion above.  Did you try a reinstall?

[Gindix 0]

Yes I tried but problem continued I installed 7.0.5 version from Samsung store

[gazumped 7,131]

I'm running the beta version 7.1 on a Note 4,  but Evernote's power consumption is one of the lowest -

 

 

Only suggestion would be to set your account to sync only on wifi,  then switch wifi off whenever you can to avoid the app looking for syncs that it can't find...

[CarolofHollis 0]

I have a new Samsung Galaxy Tab S2 9.7 - 3GB Ram

Evernote Premium is draining my battery like crazy, totally unacceptable. Who/how can offer solution?

Many thanks

[gazumped 7,131]

Hi.  See the notes on syncing via wifi above.  Battery drain is not typical - you could try uninstalling/ restarting and reinstalling.

[Jor-- 1]

Same problem with my Google Pixel! I'll try reinstalling...

[Matt W. 172]

Hello @Jor--,

Thank you for posting and welcome to the forums. Definitely try reinstalling the application, but please let me know if you still experience the battery drain.

[Jor-- 1]

Reinstalling did seem to do the trick for a few days, but today I used Evernote for one short note, and it's up to the top of the list with 13%. 

I've changed the sync setting to WiFi only; hopefully that will help. 

[findwaldo 1]

I've been noticing excessive battery drain on my Google Pixel too...It will top the list for battery usage, even when not used since the last reboot/power cycle...

[Jor-- 1]

Changing the sync setting to WiFi only, and trying not to use the app when I'm not on WiFi has solved the problem, but it's far from ideal when most of the time I don't have a WiFi connection. 

 

[Matt W. 172]

Hi @Jor-- and @findwaldo,

I have gone ahead and sent you both emails to request an activity log on behalf of our support team. The logs will help us to see what could be causing this excessive drain.

Please be sure to let me know if you have any questions.

[Ajedi32 0]

I can confirm that there seems to be an issue with Evernote on the Google Pixel.

I have a Pixel. Yesterday I signed into Evernote and used it just once. Today I noticed my battery was running low at around 1 PM, when usually it lasts all day. Android's system settings say Evernote has used 39% of my battery and kept my phone awake for 4 hours 53 minutes despite me not using the app today at all.

[findwaldo 1]

@Ajedi32 Contact Matt (the post above you).  He started a support ticket where I eventually got a beta version of Evernote that has corrected the problem.

[Matt W. 172]

Hey @Ajedi32,

Thank you for posting. This is addressed in the new Evernote Beta for Android, which is now released. If you prefer, you can also wait for the upcoming public release of the update within the coming weeks.

[scobo 0]

I am also having a battery issue on my Nexus 5x. I haven't opened the Evernote app for the last 24 hours, but it's already used 30% of the battery.

[note everything 2]

Ditto here. Just started in the last few days. Nexus 6P.

[Luca88 0]

Same issue here with Google Pixel. Reinstalled the app. Hopefully it solved the problem

[Jross 0]

I cannot leave evernote running, I have to force close it every time I use it and this has been a long term problem that has spanned multiple versions of Android and evernote. Android marshmallow. Galaxy s6. It's approximately 1-2% per minute. I love the product but this needs to get fixed. There are plenty of other products out there but I suspect that none of them offer what many of us have come to enjoy. 

 

 

Edit: I went through all the settings and turned off the option to GPS mark notes. Not sure but that may be the ticket. Will update here if that's it. 

Edited May 23, 2017 by Jross
New info

[gazumped 7,131]

Evernote is down in the 1% use apps on my Galaxy Note 4.  Don't know why there should be such major differences...