findo 0 Posted January 14, 2010 Share Posted January 14, 2010 I love Evernote, and I've been telling everyone I know! I'm getting my paid-for account very soon. But there's one thing I find frustrating, and that's the lack of a proper manual. What do I mean by "proper"? Here goes:1. The videos are great, but not everyone wants to watch a video just to get a quick answer. Why only a pdf manual? Pdfs are the work of the devil; I'd like other choices. I can't even copy and paste a line from the pdf manual to help other users on this forum. Why not a web version, and why not an Evernote notebook that we could all use offline? (This would be great for phone versions too - looking stuff up online isn't always quick when you're out and about.)2. The manual doesn't cover everything. I frequently have to turn to this forum for answers - and they aren't always here. Can I search for other people's public folders? A search on the word "public" does not offer any answer.3. The manual should explain things step-by-step, in simple words, with as many illustrations as possible. For example, on page 14 it says: "To delete a Watch folder, highlight the folder (make sure it is highlighted in Blue) and hit the Delete key on your keyboard." What is a 'Watch folder'? The pdf doesn't say anywhere, and if I look in the Import Wizard, it uses the terms "source folder" and "destination folder". So which one is the Watch folder? And WHERE do I highlight it? In my list of Evernote folders? In the import wizard? This needs to be explained much more clearly. A manual should always be aimed at beginner users.I want Evernote to go from strength to strength; it's a wonderful, truly useful thing. I think if people can't get the help they need, they may stop using Evernote out of frustration, and that would be very sad. I think you should make time for a proper manual but if you really really can't, maybe you should create a public notebook and ask users to collaborate on writing one. I know I'd be happy to help out, and I hope others would be too.Very best wishes from an Evernote fan,findo Link to comment
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