NF99 0 Posted July 22 Share Posted July 22 Evernote desktop app is just spinning for me. I have internet and the IOS and web version work. I'm in a Mac (Sonoma 14.5) and Evernote 10.96.5. I can't check for updates because it's grayed out. Help! Link to comment
Level 5* s2sailor 2,410 Posted July 22 Level 5* Share Posted July 22 It looks like a failed install. Delete it using Appcleaner and then reinstall the version from the Evernote website. Link to comment
NF99 0 Posted July 22 Author Share Posted July 22 Is there another way to uninstall? It's my work computer and i don't have Appcleaner on this computer...do i have to call IT, ugh? Link to comment
Level 5 PinkElephant 8,695 Posted July 22 Level 5 Share Posted July 22 In case it’s your work computer I promote the use of the AppStore version. It needs an Admin only on the first install. Link to comment
Level 5* s2sailor 2,410 Posted July 22 Level 5* Share Posted July 22 1 hour ago, NF99 said: Is there another way to uninstall? It's my work computer and i don't have Appcleaner on this computer...do i have to call IT, ugh? If you haven't already, you can try a standard uninstall. Depending on what happened, it may work. Plan B is you can manually delete the files. Offhand I don't know the location. Hopefully someone else can jump in and post that. Link to comment
VincentC 325 Posted July 23 Share Posted July 23 And, of course, since it is a work computer, your IT department may have changed something in their system that is blocking your desktop, so you may have to call them anyway. Vinnie Link to comment
doletap 4 Posted July 23 Share Posted July 23 Same issue - I'll try Appcleaner next Sonoma 14.5 on Mac Mini Evernote 10.97.3 Guys - suddenly Evernote stopped working and deleting and reinstall isn't working. How do I troubleshoot? Is there an older version I can download and attempt? Thanks Link to comment
doletap 4 Posted July 24 Share Posted July 24 App cleaner solution worked - thanks all Link to comment
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