Karl Dietrich 0 Posted November 30, 2023 Share Posted November 30, 2023 Hi there, The AI Clean-Up on Mac does not work, it says that the note is being edited while processing. Restart and Reboot has not helped. Here is a clip: Link to comment
Level 5* gazumped 12,076 Posted December 1, 2023 Level 5* Share Posted December 1, 2023 Hi. Noted. This is a Beta service so glitches are possible... Link to comment
Level 5* s2sailor 2,457 Posted December 1, 2023 Level 5* Share Posted December 1, 2023 Submit a problem ticket so they are aware. Link to comment
Level 5 PinkElephant 8,841 Posted December 3, 2023 Level 5 Share Posted December 3, 2023 Could it be that the same note was open in another client when AI cleanup was started ? From the selected area of the screen I can't see it, but the error text says something about "The note was edited while AI cleanup was running". You can see if that note is open in another client when top right one or several avatar symbols show. Because the note is exported to an AI service, it would create a note conflict if it would be changed while the external AI is crunching on it. So with RTE any change might happen while one more client would be active. On my Mac with EN 10.67.2, AI Cleanup is working (although the results are IMHO less than breathtaking ...). Link to comment
fabiomoretti 0 Posted January 22 Share Posted January 22 I Have the same problem, still exists. The problem occurs when the popup which has been initially shown does not show anymore. I guess since the cursor is leaving on button press there is a race condition that the unfocusing the editor is recorded as change. Also I cannot submit an issue as the page for submitting an issue does not exist anymore. Link to comment
Level 5* gazumped 12,076 Posted January 24 Level 5* Share Posted January 24 On 1/22/2024 at 1:27 PM, fabiomoretti said: I cannot submit an issue Hi. What's your Evernote version number? If you're a subscriber, Support is here... https://help.evernote.com/hc/requests/new 1 Link to comment
Level 5 PinkElephant 8,841 Posted January 24 Level 5 Share Posted January 24 @fabiomoretti Can’t tell, since it works for me. We had reports that hat when it failed in the main app window, it worked when the note was opened in a separate window. In any case submit a support ticket. Link to comment
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