Solved after Update: AI Clean-Up does not work on MacOS

[Karl Dietrich 0]

Hi there,

The AI Clean-Up on Mac does not work, it says that the note is being edited while processing. Restart and Reboot has not helped.

Here is a clip:

[gazumped 11,698]

Hi.  Noted.  This is a Beta service so glitches are possible...

[s2sailor 2,237]

Submit a problem ticket so they are aware.

[PinkElephant 8,174]

Could it be that the same note was open in another client when AI cleanup was started ?

From the selected area of the screen I can't see it, but the error text says something about "The note was edited while AI cleanup was running". You can see if that note is open in another client when top right one or several avatar symbols show. 

Because the note is exported to an AI service, it would create a note conflict if it would be changed while the external AI is crunching on it. So with RTE any change might happen while one more client would be active.

On my Mac with EN 10.67.2, AI Cleanup is working (although the results are IMHO less than breathtaking ...).

 

[fabiomoretti 0]

I Have the same problem, still exists. The problem occurs when the popup which has been initially shown does not show anymore.

I guess since the cursor is leaving on button press there is a race condition that the unfocusing the editor is recorded as change.

Also I cannot submit an issue as the page for submitting an issue does not exist anymore.

[gazumped 11,698]

On 1/22/2024 at 1:27 PM, fabiomoretti said:

I cannot submit an issue

Hi.  What's your Evernote version number?  If you're a subscriber,  Support is here... https://help.evernote.com/hc/requests/new

[PinkElephant 8,174]

@fabiomoretti Can’t tell, since it works for me.

We had reports that hat when it failed in the main app window, it worked when the note was opened in a separate window.

In any case submit a support ticket.