JHR 6 Posted October 27, 2023 Share Posted October 27, 2023 Good to see my hard earned money is going towards a great product and customer support (!?) Since I appear to pay for a product which has little support from the people that actually wrote it I was wondering if the community could help? I have noticed that when I search and open a note it is often entirely blank. I know the content is there as it opens fine in the web version of evernote but not on Windows. I then eventually get a "Note unavailable" unable to load this note. Please refresh the page or try again later - which doesn't work. I've uninstalled/re-installed but that doesn't help - has anyone else had this? TIA Link to comment
AlbertR 709 Posted October 27, 2023 Share Posted October 27, 2023 It's a syning problem that cannot be solved on your site in short time 😞 You did all that can be done (Refresh by Ctrl-R, Un-/Reinstall, contact support (have you?)) Only possible workarounds for now: Use WEB client (as you did), use Legacy (which never showed and shows this effect) and have patientence 😐 Link to comment
Level 5* gazumped 12,075 Posted October 27, 2023 Level 5* Share Posted October 27, 2023 Hi. What device / OS / Evernote version are you using? Link to comment
kalchacar 0 Posted October 30, 2023 Share Posted October 30, 2023 This is also happening to me, but only on Windows 11. My phone and my computer with Windows 10 works fine. 10.64.5-win-ddl-public (20231025132339) Editor: v176.15.0 Service: v1.76.1 © 2019 - 2023 Evernote Corporation. All rights reserved Link to comment
Level 5* gazumped 12,075 Posted October 30, 2023 Level 5* Share Posted October 30, 2023 Works fine on Win 11 for me - sign out / sign back in; check that you're using the correct user details... Link to comment
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