Copying audio file between notes looses playback capability

[Mishkafofer 37]

I wrote about this issue few months ago but it seems to persist.

I uploaded audio file through Android. Got blue play icon.

Then tried to copy audio file to other note: Blue play icon is gone and the file cannot be played in EN.

[gazumped 12,222]

1 hour ago, Mishkafofer said:

the file cannot be played in EN.

 

Hmmn.  If you download the file to your desktop will it play from there?  Does it have the correct .MP4 (or whatever) extension?  Best to contact Support on this - there's no obvious work-around other than a re-install. 

Do you need to have two copies of the audion file?  I seem to recall that at one stage Evernote only ever kept one copy of a file - if it was referenced in other locations,  the original file would be accessed.  In this situation - while the copy file does not play,  are you able to play the original?

[PinkElephant 9,011]

These are the supported audio formats:

https://help.evernote.com/hc/en-us/articles/208314418

MP4 is misleading, because it is not a simple format like WAV or MP3. It is a group of formats, and the content is defined by the codec(s) able to play it.

[Mishkafofer 37]

Thanks for the replies.

The main issue that bug me is inconsistent reaction from the app. Just moving the file changes how its handled.