I need suggestions for closing v quitting EN on my Windows 10 PC

[Rad_Boy 14]

There are two ways to "close" EN on my PC. One is to click on the "X" in the upper right part of the window. This closes EN but it remains running in the background. The other way is to use file>menu and Quit. This really closes EN. The problem is that you really don't know if EN is still running in the background and it is really easy to keep it running when Windows times out and my PC is locked after so many minutes. When this happens EN becomes unusable and I have to close EN with task manager.

How have you other desktop PC users tackled this issue?

Thanks!

[gazumped 11,698]

Hi.  X closes the window but leaves Evernote running.  File > Quit closes the app down.  If you have Task Manager you can search for Evernote processes to confirm it has shut down correctly...

[Boot17 1,467]

34 minutes ago, Rad_Boy said:

When this happens EN becomes unusable and I have to close EN with task manager.

If I close Evernote with the 'X' in the upper right part of the window and then lock my PC, Evernote doesn't become unusable for me. I have it pinned to the taskbar and I can just click on that and it brings the main window back up, or I can right click on the System Tray icon and select 'Open Evernote', or I can open it from the Windows search -- all three ways work and Evernote resumes working as normal. (This is using Evernote v10.60.4 on Windows 10.)

What do you mean by unusable? What are you seeing/trying to do to open it back up or work with it?

[Rad_Boy 14]

Thanks for giving me a few minutes to test it out again. About half hour ago I closed EN with the "X". Then I allowed my desktop to go dormant and log me out. When I logged back in again, The EN icon on the taskbar was highlighted, but the program wasn't open and clicking on the icon would do nothing. I couldn't get the program to open again until I used task manager to close all instances of EN.

I hope that makes sense. Any thoughts on this behavior?

[gazumped 11,698]

42 minutes ago, Rad_Boy said:

Any thoughts on this behavior?

Did we go through the whole "what version of EN do you use"? 

This is old behaviour on a faulty installation.  If you are on v10.x the fix may be to reinstall -

> Go to sign out and tick "remove my data"
> Use Revo Uninstaller Free to removeEvernote and any related system files
> Restart your computer to clear any temporary caches
> Re-download and reinstall the latest Evernote app

This will all take some time,  so please allow an hour or so for everything to catch up.

[Rad_Boy 14]

18 hours ago, gazumped said:

This will all take some time,  so please allow an hour or so for everything to catch up.

I will give this a try later and let you know. Thanks!

[Rad_Boy 14]

I tried the advice of gazumped to the letter but unfortunately that did not work.

Let me add that I am using the latest updated version of both EN and Windows 10. My power and sleep settings are Turn the screen off after 15 minutes and Never go to sleep.  I also have set to require a sign-in whenever the PC wakes up from sleep.

To restate the problem, when I open EN and then either leave it open or close it with the "X", and let the screen go to sleep (15 minutes) logging back in I find that the task bar icon is "broken", that is, I can neither close EN nor open the EN window. Clicking on it does nothing! I have recently found, however, that clicking on the desktop EN icon works in both closing and opening EN. I'm still not satisfied with this behavior.

If anyone recognizes this problem or has a suggestion, I would like to hear it.

 

Thanks!

[agsteele 2,952]

It would help to know... when you say you allow the screen to go to sleep, is this simply a screen saver kicking in or is Windows hibernating or sleeping?

These are the different states so may have a different impact.

[Rad_Boy 14]

It is from the Windows power and sleep settings. 

[agsteele 2,952]

For a start, try switching to hibernate. Does that resolve things for you?

If so that might be the the option to take you forward.

[Rad_Boy 14]

20 hours ago, Rad_Boy said:

To restate the problem, when I open EN and then either leave it open or close it with the "X", and let the screen go to sleep (15 minutes) logging back in I find that the task bar icon is "broken", that is, I can neither close EN nor open the EN window. Clicking on it does nothing! I have recently found, however, that clicking on the desktop EN icon works in both closing and opening EN.

Because of this strange behavior (the desktop icon works properly but the taskbar icon does not) I'm suspecting an icon cache problem. The solutions I've found for rebuilding the icon cache seem somewhat daunting and to me risky so I will probably just wait and live with it.