User2010 2 Posted August 15, 2023 Share Posted August 15, 2023 Running Evernote on a new MacBook Pro (M2) and Ventura 13.4.1 started noticing significant batter drain in the past week which seems to coincide with an Evernote app update. Makes running Evernote on a Mac almost unusable. Restart app and OS with no sustained benefit. Link to comment
Level 5* gazumped 11,697 Posted August 16, 2023 Level 5* Share Posted August 16, 2023 Hi. Mostly other users here, so no major insights - would suggest if this was an update, sign out of Evernote / remove stored data from local device / use Appcleaner (or something similar) to remove all traces of the original, then download and install the latest version from Evernote.com. Beware that increased usage will be expected for a few days as the installation rebuilds its full support structure, but if that continues, report to Evernote Support with copy logs for their investigation. Link to comment
Level 5 PinkElephant 8,165 Posted August 16, 2023 Level 5 Share Posted August 16, 2023 Log out. Uninstall using AppCleaner. Restart. Install from the EN website, open, log in. Let it run in the background to allow it to download the entire server database for offline use. This should remove all corrupted data that may lead to a loop, creating high consumption. Link to comment
User2010 2 Posted August 16, 2023 Author Share Posted August 16, 2023 Thank you for the suggestion. I performed an upgrade to MacOS 13.5 last night and so far today Evernote power consumption has been normal. 1 Link to comment
Level 5 PinkElephant 8,165 Posted August 16, 2023 Level 5 Share Posted August 16, 2023 Could have helped. When I had a high consumption (a year ago), I reinstalled, and it kept calm ever since. I never had an impact from a MacOS update. Link to comment
User2010 2 Posted August 22, 2023 Author Share Posted August 22, 2023 Not surprisingly the Max OS upgrade did not solve the problem. I then proceeded to do a clean uninstall/reinstall and unfortunately the high energy consumption has returned. Makes it hard to use the application when on battery power. Link to comment
Level 5 PinkElephant 8,165 Posted August 22, 2023 Level 5 Share Posted August 22, 2023 Did you use a tool like AppCleaner for the uninstall ? Did you restart the Mac after uninstalling ? Link to comment
User2010 2 Posted August 29, 2023 Author Share Posted August 29, 2023 To close the loop, I did use AppCleaner for the uninstall and did restart the Mac after uninstalling. For about a day everything ran fine, then the high power consumption resumed. 1 Link to comment
Level 5 PinkElephant 8,165 Posted August 29, 2023 Level 5 Share Posted August 29, 2023 Next step would be to contact support: https://help.evernote.com/hc/en-us/requests/new Link to comment
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