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Templates missing in Evernote for MacOS


Go to solution Solved by gazumped,

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Posted

When creating a new note I used to have the option to select one of my custom templates. However, now I can only select from "Suggested Templates" (see screenshot). When I do so click on "Add more" it only shows me a selection of default Evernote templates

image.thumb.png.13890090138c92ada8a1fae031d63ea4.png

These are the templates I can choose from. None of them are my own custom templates.

image.thumb.png.94be61630784ad99e31976b168d35cd6.png

There's also no option to access my custom templates in any way, nor to create a new template for myself.

 

I'm using 10.58.8-mac-mas-public (459909), Editor: v172.19.3, Service: v1.69.5

This is a recent change (happened within the last 5 days). Before that it still worked.

How do I access my custom templates in Evernote for MacOS?

 

  • Evernote Expert
  • Solution
Posted

Hmmn.  I still have my templates in 10.58.8 (Windows) - maybe try rebuilding the local support files?

  • File > Sign Out [name] from the menu bar.
  • Select "Remove my Evernote data from this device" 
  • Click Sign out.
  • Restart computer.
  • Sign back in to Evernote (It takes a little time to rebuild the local information)
  • 6 months later...
Posted

EN: 10.58.8-mac-mas-public (459909), Editor: v172.19.3, Service: v1.69.5

MacOS 11.7.10

 

I am running into the same issue, but the recommended fix did not work.  Any other ideas?

This *does* work in EN on my Pixel 6 via Chrome

  • Level 5
Posted

If you are on 10.58 with the Mac client, you are way back with updating.

The current release is 10.72.2.

Update, try again.

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