GoldenToy 13 Posted July 2, 2023 Posted July 2, 2023 When creating a new note I used to have the option to select one of my custom templates. However, now I can only select from "Suggested Templates" (see screenshot). When I do so click on "Add more" it only shows me a selection of default Evernote templates These are the templates I can choose from. None of them are my own custom templates. There's also no option to access my custom templates in any way, nor to create a new template for myself. I'm using 10.58.8-mac-mas-public (459909), Editor: v172.19.3, Service: v1.69.5 This is a recent change (happened within the last 5 days). Before that it still worked. How do I access my custom templates in Evernote for MacOS?
Evernote Expert Solution gazumped 12,631 Posted July 2, 2023 Evernote Expert Solution Posted July 2, 2023 Hmmn. I still have my templates in 10.58.8 (Windows) - maybe try rebuilding the local support files? File > Sign Out [name] from the menu bar. Select "Remove my Evernote data from this device" Click Sign out. Restart computer. Sign back in to Evernote (It takes a little time to rebuild the local information)
Level 5 PinkElephant 9,253 Posted July 2, 2023 Level 5 Posted July 2, 2023 Works on my Mac, no issue. Own templates is a subscribers feature. If it doesn't work, try the proposal by @gazumped .
GoldenToy 13 Posted July 3, 2023 Author Posted July 3, 2023 @gazumped thanks, that worked. It's now showing the "Open Gallery" button again 1
on_dre_ah 1 Posted January 23, 2024 Posted January 23, 2024 EN: 10.58.8-mac-mas-public (459909), Editor: v172.19.3, Service: v1.69.5 MacOS 11.7.10 I am running into the same issue, but the recommended fix did not work. Any other ideas? This *does* work in EN on my Pixel 6 via Chrome
Level 5 PinkElephant 9,253 Posted January 24, 2024 Level 5 Posted January 24, 2024 If you are on 10.58 with the Mac client, you are way back with updating. The current release is 10.72.2. Update, try again.
on_dre_ah 1 Posted January 24, 2024 Posted January 24, 2024 @PinkElephant- Updated and working! Thank you! 1
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