Sketch does not work Samsung tablet

[Jvier 6]

I am having problems using sketch on a Samsung S6 Lite tablet.

I can use sketch with my finger and it works correctly, but if I use the s-pen it immediately locks the sketch tool and does not work with either finger or pen, it only allows me to exit the sketch option and I can open it immediately. The problem is when I use the pencil.

I have tried removing features from the s-pen in case that is what creates a conflict, but it hasn't changed the results.

Does anyone have an idea what the problem might be?

[Dave-in-Decatur 4,001]

There are 2 other recent threads here reporting much the same thing, so you're not alone. Just tried this on my S22 Ultra, and it worked. I'm on Evernote v. 10.50.4--what version do you have? Other threads: Samsung S23 Ultra S Pen not working with Sketch; Problem writing with stylus on Samsung TAB S7 on Android 13.

[Jvier 6]

1 hour ago, Dave-in-Decatur dijo:

There are 2 other recent threads here reporting much the same thing, so you're not alone. Just tried this on my S22 Ultra, and it worked. I'm on Evernote v. 10.50.4--what version do you have? Other threads: Samsung S23 Ultra S Pen not working with Sketch; Problem writing with stylus on Samsung TAB S7 on Android 13.

That's exactly what happens to me, a dot appears when using the pencil and it stops working.

I'm currently on version 10.50.4. Samsung Tab s6 Lite, Android 13

[STROP 1]

On 5/21/2023 at 4:25 PM, Jvier said:

I am having problems using sketch on a Samsung S6 Lite tablet.

I can use sketch with my finger and it works correctly, but if I use the s-pen it immediately locks the sketch tool and does not work with either finger or pen, it only allows me to exit the sketch option and I can open it immediately. The problem is when I use the pencil.

I have tried removing features from the s-pen in case that is what creates a conflict, but it hasn't changed the results.

Does anyone have an idea what the problem might be?

I am having exact same issue with Galaxy tab 8.

It is fine if I use finger from start, if I use s pen can draw for 2 seconds then it stops. Can erase or highlight & move highlighted area with pen but not draw or highlight. Using version evernote version 10.51, and latest Android version 13.

[NoelF 1]

Having the exact same issue on the S6 Lite...

[Rodrigo Nomura 0]

Having the same issue here (galaxy tab S8+)

[Carpesimia 1]

Im exploring other apps because I need this working, and am experiencing the same issue.  I need to reduce my paper footprint, and need notes i take to go right into evernote.  Actually evaluating onenote for working functionality.

 

[Aaron R 2]

I have been having this same issue since May.  Now it's the end of July.  I wish we new if this was going to get fixed, or are we going to have to explore new programs.  Over this time period where Evernote is not working.  I have been using Microsoft OneNote and I am starting to like this sketching part with the Samsung pen.  More I am on it - maybe the more I am able to switch.

Has anyone been able to fix this samsung pen issue yet?

What other programs has people been using to keep working with "Sketches" in the meantime?

[AIRMAN 3]

I had no choice but to switch to one note. After using evernote for 10 yrs it took a slight adjustment which was annoying but my frustration is over now that my productivity has returned. I mainly use evernote for sketch and photo for my projects. If they fix it I will be back. Oh reminds me I should cancel my service or get a credit right! If there was somone to speak to - how pathetic! 100 million downloads and not a tech expert of customer interface. What's really going on?  If evernote is reading this contact me. 

[Dave-in-Decatur 4,001]

Hi, and welcome to the forums. These are basically user-to-user, so it's not likely that Evernote is reading. You can contact support here: https://help.evernote.com/hc/en-us/requests/new. The billing page in the online account settings has a link at the bottom to cancel: https://www.evernote.com/BillyBillingProfile.action. Can't promise how well it works....

[Pete Ippel 0]

I am also having hanging|crashing issue on my Samsung device where I get an "Evernote isn't responding" notification when I try to add a sketch.

[Cerasus 0]

Same issue here time to switch.

[Floozarella 0]

On 5/21/2023 at 4:55 PM, Jvier said:

I am having problems using sketch on a Samsung S6 Lite tablet.

I can use sketch with my finger and it works correctly, but if I use the s-pen it immediately locks the sketch tool and does not work with either finger or pen, it only allows me to exit the sketch option and I can open it immediately. The problem is when I use the pencil.

I have tried removing features from the s-pen in case that is what creates a conflict, but it hasn't changed the results.

Does anyone have an idea what the problem might be?

Exact same issue in Samsung Galaxy S22 Ultra 

 

[Phoenix128 0]

For me itsba different issue, whenever I click on insert sketch with my finger or pen on samsung s21 ultra or tab s6 lite, evernote UI just freezes. I am still able to type but no other functionality works.

[NoelF 1]

New update released and it's still not working...

[Ehetheshamoddin 0]

On 5/23/2023 at 12:01 AM, Jvier said:

That's exactly what happens to me, a dot appears when using the pencil and it stops working.

I'm currently on version 10.50.4. Samsung Tab s6 Lite, Android 13

Having same issue on Samsung s7 Fe lite tablet

[Dave-in-Decatur 4,001]

On 11/20/2023 at 12:41 PM, Ehetheshamoddin said:

Having same issue on Samsung s7 Fe lite tablet

What version of the Evernote app do you have? Recent updates may have improved this somewhat.

[Nastaran Arzamani 0]

On 5/21/2023 at 1:55 AM, Jvier said:

I am having problems using sketch on a Samsung S6 Lite tablet.

I can use sketch with my finger and it works correctly, but if I use the s-pen it immediately locks the sketch tool and does not work with either finger or pen, it only allows me to exit the sketch option and I can open it immediately. The problem is when I use the pencil.

I have tried removing features from the s-pen in case that is what creates a conflict, but it hasn't changed the results.

Does anyone have an idea what the problem might be?

I have the very same problem! Have you got any ideas on how to fix it?

[Dave-in-Decatur 4,001]

Let me ask what versions of Evernote and of Android you all have. My S22 Ultra phone now has Android 14, and I just got Evernote v. 10.60. Finger sketching works fine. S Pen does not: it does air sketching, recording every movement I make above the phone onto the sketch. Have you checked for updated app versions?

[Maykee 0]

Having the same issue on my old Galaxy S3 🤐. I thought I would solve this by upgrading the tablet but it seems as this is not the right option?

Anyone of you received an answer from the technical support?

 

[vladxleb 1]

On 21.05.2023 at 09:55, Jvier said:

I can use sketch with my finger and it works correctly, but if I use the s-pen it immediately locks the sketch tool and does not work with either finger or pen, it only allows me to exit the sketch option and I can open it immediately. The problem is when I use the pencil.

I have the same issue on my tablet Lenovo P11 Plus with Lenovo Precision Pen 2.

I opened a support ticked describing the problem and mentioned that according to community on the forum this problem is not fixed for more than a half of year.

App version: latest (10.66.0)

[klaashobo 1]

I have exactly the same problem, it works fine on my galaxy S21 ultra but not on my galaxy s6 tab. Just as mentioned the pen stops just after putting it on the screen. 

I have reported this also about > 6 mounts back of go look for other apps and move away from evernote if this is not fixed soon.