Getting an inaccurate "over limit" message on desktop

[krestor2 7]

Hi,

I went over the limit last month and got the over limit message (on basic) and with the resultant inability to sync. Now that my cycle is in a new month, I'm still getting the message and still can't sync. Web reports status correctly. I've tried signing out and back in on desktop, but no luck. Any ideas?

Oh, I'm using evernote legacy, which probably isn't helping

[gazumped 12,065]

Hi.  If you can subscribe - even for a month or two - that would get you out of the limitation immediately and give you access to Support... although they'll probably just tell you to update your version.  If you have another email address,  you could start another account and use that as a temporary store untile things even out - but exceeding the limit isn't something you can work around.  The usage stats aren't very clear but if you exceeded the very basic free limit it's possible that you went a couple of times over,  and the system is still catching up...

[krestor2 7]

That's a pretty good idea, subscribing for a month---besides support access, could work as a reset. Temp store until things shake out also a good idea. Thanks!

[krestor2 7]

You know, I just noticed that the webclips I save sync down to the app, but changes on the app won't sync up to the servers. That'll do for now, since most of my syncing is server>app

[PinkElephant 8,802]

The limit on all plans is defined as Upload limit - no surprise that the syncing to the server gets blocked.

This means as well that all changes won’t sync. If a note is changed on more than one device, expect duplication once the sync returns.

[krestor2 7]

Just wanted to follow up on this: I got premium for a month and that solved the issue. When I went back on the basic free plan, the issue was gone. Thanks for all the help!