markaustinmessages 0 Posted April 26, 2022 Share Posted April 26, 2022 I have to access Evernote via many computers during the day, without the capacity to download the windows app, so the web app is my go to option. After the latest update, I can't find a way to add my custom templates to my notes. Am I missing something, or has it disappeared? Link to comment
Level 5* gazumped 12,054 Posted April 26, 2022 Level 5* Share Posted April 26, 2022 Hi. Always good to know what device and OS you're using, and in the case of the web client - which browser. Plus exactly what steps lead you to the issue you're raising. In this case though do you see "open gallery" when you start a new note? Try that. Link to comment
Level 5 PinkElephant 8,773 Posted April 26, 2022 Level 5 Share Posted April 26, 2022 Open the note you want to use as a template in the Web client. Hit the 3 dots top right. Choose „Save as a template“ from the drop down menu. If the option is greyed out, there is a bug, even on the latest 10.35 release. To work around it, go to the note and apply a „header“ text style to any part of it - can even be a text snipped you add, and set as one of the 3 header text styles. You can reset it right away to standard text again, or erase it. This little action will lift the greying, and makes saving the template operational. BTW saving templates is a subscribers feature. Link to comment
ElleEmm 1 Posted February 11 Share Posted February 11 The workaround is not working for me, and the "save as template" persists in its grayout dysfunction. How is it possible that we're discussing this same bug almost TOW YEARS later? Does anybody work at Evernote? Why do they allow function to break down so badly, with no fixes? I need to get off this app, this is absurd. Link to comment
ElleEmm 1 Posted February 11 Share Posted February 11 The templates are still accessible via the iOS version, but the desktop for mac has had this issues persist for years, apparently. And the workarounds no longer work. Is there any plan to fix these bugs? Link to comment
Level 5 PinkElephant 8,773 Posted February 11 Level 5 Share Posted February 11 Which version do you use ? AppStore or direct download ? I use the direct download, and never had any issues with templates. Link to comment
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