Zsuzsi 0 Posted March 24, 2022 Share Posted March 24, 2022 I've been having a lot of issues with increasing lag times, and have been unable to save notes during meetings. Screenshots are particularly time consuming to update, mostly never happen. Also, the forums are complicated to navigate. Thanks for reading. Can you help? Link to comment
Level 5* gazumped 12,054 Posted March 25, 2022 Level 5* Share Posted March 25, 2022 On 3/24/2022 at 3:09 PM, Zsuzsi said: Can you help? Hi. No. I'd need to know your device, OS and Evernote version and whether - in your meeting - you have access to a good network connection. Plus whether you are, in fact, a Teams customer - because if so you should have a system administrator and priority access to Support. (Which is not us) Link to comment
Zsuzsi 0 Posted March 25, 2022 Author Share Posted March 25, 2022 That is indeed, not helpful. Link to comment
Evernote Expert agsteele 3,059 Posted March 25, 2022 Evernote Expert Share Posted March 25, 2022 We'd like to be helpful but you need to give us the basic information requested so that we can fully understand the challenge you are facing. 1 Link to comment
Level 5 PinkElephant 8,773 Posted March 25, 2022 Level 5 Share Posted March 25, 2022 This „post what we need to know“ seems to be … a challenge … Everything that was posted up to now let me assume a very low internet connection speed. It usually has local reasons, like using a crowded 2.4GHz WiFi or a LAN that got cut back to 100Mbit. A sign of this is a long saving time for screenshots - picture files have a large file size. Link to comment
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