Bubblewrap 2 Posted October 28, 2021 Share Posted October 28, 2021 There seems to be a recent change that has set evernote as a default for all of my pdf documents (??). When I try to double click to open a pdf it creates a new file in evernote instead of opening the file (???). If I try to open a pdf within an evernote note, instead of opening the note it creates yet another note in the folder (??) Can someone tell me how to get out of this loop!? (Windows 10, non-legacy evernote desktop application) Link to comment
Level 5 PinkElephant 8,785 Posted October 28, 2021 Level 5 Share Posted October 28, 2021 It is a bug in the windows installer of the latest v10. It changes the standard app for some file formats to EN. You can change it back manually in Windows settings, software, standard app. EN is AFAIK working on a fix for the installer. The Mac installer does not have this issue. 1 Link to comment
gbarry 2,658 Posted October 28, 2021 Share Posted October 28, 2021 Hi @Bubblewrap--we believe we have resolved this issue with our latest release v10.24. Can you let me know what version of Evernote you are using on Windows? The version with this issue is 10.23. You can check the version you are currently running under Evernote's "About" menu. 1 Link to comment
Bubblewrap 2 Posted October 28, 2021 Author Share Posted October 28, 2021 It is 10.22.3 when I try to update it tells me this is the newest version available Link to comment
Bubblewrap 2 Posted October 28, 2021 Author Share Posted October 28, 2021 1 hour ago, PinkElephant said: You can change it back manually in Windows settings, software, standard app. Could you please explain how to change manually, I don’t understand the quoted. thanks! Link to comment
Boot17 1,536 Posted October 28, 2021 Share Posted October 28, 2021 Here is a Microsoft support link that explains how to manually change what app is opened when you double click on a pdf file: https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-10-e5d82cad-17d1-c53b-3505-f10a32e1894d 1 Link to comment
Level 5 PinkElephant 8,785 Posted October 28, 2021 Level 5 Share Posted October 28, 2021 8 hours ago, Bubblewrap said: It is 10.22.3 when I try to update it tells me this is the newest version available @Bubblewrap Simply go to evernote.com, and there top right „Download“. You always get the latest version, in this case 10.24. The update information in the app is usually a bit behind. AFAIK EN rolls out new versions step by step, to avoid the server to be overloaded when a new release is out. I think you will have to roll back the standard app in windows anyhow, because EN can‘t do it for you. See the help document posted by @Boot17 above. Link to comment
Claudiofpiga 59 Posted October 28, 2021 Share Posted October 28, 2021 @gbarry , I have experienced in the Windows app an upgrade installation problem : the installed Sophos agent has identified the 10.24 version as malware ( or similar to ) . It's the first time it happens to me ( Sophos has always alloweed EN Windows upgrades before) , it's a corporate computer so I can't modify Sophos parameters ( as it was recommended by an Evernote agent to a ticket I've issued) . Have you heard about this? Thanks, Claudio Link to comment
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