guycruls 3 Posted September 20, 2021 Share Posted September 20, 2021 When I 'Save Clip', the account I am shown (see attached screengrab) is not mine. It may be useful to point out that, while at the time of speaking I am in Windows 10, the unknown account appeared, I think, while using Evernote on Macbook. That account may be generated automatically, when not logged in? I don't know. The long and the short is, Evernote Web Clipper does not seem to give me the option to switch to my account. When I click the down arrow right of the G symbolising that dummy(?) account, the only options I am given is 'Add Teams Account'. Could it be the case that Evernote surreptitiously took away the web clipper from premium account holders, like me, to make it exclusive to 'Teams' accounts? If not, please advise on how to bypass that 'dummy' account. Many thanks! Link to comment
Level 5 PinkElephant 8,819 Posted September 20, 2021 Level 5 Share Posted September 20, 2021 The web clipper uses an own access to the EN account. To solve the problem, I would log out and back in at the web clipper. You can do so in the web clipper settings. If you have a security concern, contact support. Link to comment
Level 5* gazumped 12,071 Posted September 20, 2021 Level 5* Share Posted September 20, 2021 Yup. Looks like you created a new account somehow when logging in - open Settings in Clipper and log out and back in from there. 1 Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now