Jwrayburn 1 Posted August 13, 2021 Share Posted August 13, 2021 I am using Windows Desktop app version 10.18.3. When attempting to open an attached PDF file in Adobe Acrobat, I get a message stating "There was an error opening this document. This file cannot be found." Similarly, if I save the same attachment using Save As to Windows, the resulting file is unreadable. When I try these same actions, for the very same note & attachment, using legacy Evernote, the attachment opens right up. Save As work fine, as well. Something is not working right. any suggestions? Link to comment
Level 5 PinkElephant 8,819 Posted August 13, 2021 Level 5 Share Posted August 13, 2021 Yes - ask support. 1 Link to comment
Level 5* gazumped 12,070 Posted August 13, 2021 Level 5* Share Posted August 13, 2021 Hi. Have you signed out of the app and back in / restarted the device since this started happening? Link to comment
Langosta 0 Posted August 19, 2021 Share Posted August 19, 2021 On 8/13/2021 at 2:00 PM, Jwrayburn said: I am using Windows Desktop app version 10.18.3. When attempting to open an attached PDF file in Adobe Acrobat, I get a message stating "There was an error opening this document. This file cannot be found." Similarly, if I save the same attachment using Save As to Windows, the resulting file is unreadable. When I try these same actions, for the very same note & attachment, using legacy Evernote, the attachment opens right up. Save As work fine, as well. Something is not working right. any suggestions? Same problem. New computer (PC), new app with 10 years of notes. I cannot open pdf files. Here's the error popup Link to comment
Level 5* gazumped 12,070 Posted August 23, 2021 Level 5* Share Posted August 23, 2021 See comments above... Link to comment
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