asamuels 1 Posted February 8, 2021 Share Posted February 8, 2021 Message says "Something went wrong on our end, sorry about that. Please try restarting Evernote." Evernote 10.7.6 for MacOS Using legacy version. Is there a fix coming? Link to comment
Level 5* gazumped 12,085 Posted February 8, 2021 Level 5* Share Posted February 8, 2021 48 minutes ago, asamuels said: Using legacy version. Is there a fix coming? If you're getting this message when using Legacy, what happens with v10? Have you tried uninstalling / restart / reinstalling? Link to comment
DonSeckler 0 Posted February 8, 2021 Share Posted February 8, 2021 I have this same problem. How do you get to real support for Evernote? Link to comment
Level 5* gazumped 12,085 Posted February 8, 2021 Level 5* Share Posted February 8, 2021 3 hours ago, DonSeckler said: I have this same problem. How do you get to real support for Evernote? https://help.evernote.com/hc/requests/new (if you're a subscriber) https://twitter.com/evernotehelps (anyone) https://www.facebook.com/groups/evernotecommunity (anyone) Link to comment
NSteele 0 Posted February 9, 2021 Share Posted February 9, 2021 I have this problem too. I uninstalled Evernote, emptied the trash, and restarted my computer. The same thing happened again. What is the fix? (And what is this Legacy version of which you speak? I downloaded Evernote from the website.) Link to comment
kevinashworth 2 Posted March 15, 2021 Share Posted March 15, 2021 Happens all the time to me on Big Sur, too. "Restart" does nothing. "Quit" does nothing. Just upgraded to latest version, still happens. Seeking alternative software, at this point. Don't plan to pay Evernote once my current year runs out. 1 Link to comment
Level 5 PinkElephant 8,863 Posted March 15, 2021 Level 5 Share Posted March 15, 2021 https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote To make sure an uninstall does not leave traces of an app on a Mac, I use the app AppCleaner (free). Both clients when cleanly installed work with BigSur. I would avoid the AppStore version and install from the EN web site. To get support there is a support option build into all clients. A support ticket can be issued as well through the Evernote.com web site. For technical issues it is a Premium feature. Link to comment
kevinashworth 2 Posted April 3, 2021 Share Posted April 3, 2021 Thanks for the idea. I used TrashMe and completely deleted Evernote and its dozens of files from my iMac. Restarted, downloaded the app directly from evernote.com, and so far so good. Link to comment
ssinlk 0 Posted April 4, 2021 Share Posted April 4, 2021 That method worked for me too. I used a tool from the Parallels toolbox to delete the app. Reinstalled version 10.10.5 and that worked. Thanks! Link to comment
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