Change Forum Email Address

[Rubinstein 15]

How can I change the email address that's associated with this forum?

Every time I click on Account Settings > Email Address Change I'm redirected to https://www.evernote.com/Settings.action - which already has my new email address. But the Evernote forums have my old one. What can I do?

[John in Michigan USA 140]

Let's trying pinging @Shane D. he is often able to fix problems with the customer support systems.

[Dave-in-Decatur 4,006]

On 6/27/2020 at 10:58 AM, Rubinstein said:

How can I change the email address that's associated with this forum?

Every time I click on Account Settings > Email Address Change I'm redirected to https://www.evernote.com/Settings.action - which already has my new email address. But the Evernote forums have my old one. What can I do?

This sounds as if the email address is stored in your Evernote account, and then "migrates" to the forums. Perhaps the migration is just being slow.

[Rubinstein 15]

16 hours ago, Dave-in-Decatur said:

Perhaps the migration is just being slow.

Well, then it shouldn't take weeks, should it?

But I can try it again, maybe it works this time.

[Rubinstein 15]

Oh, that doesn't work, I get the error, "This email address is already in use."