nrpardee 4 Posted June 22, 2020 Share Posted June 22, 2020 Any attachment in a note, new or old, when viewing/editing the note, only shows as a box outline. There's no indication of content whatsoever. Has that always been the case? It does preview in the listing of notes, and when viewing on my Android device. I hope this isn't the normal- I've been using Evernote for awhile and don't remember this from before, but my memory is not what it used to be :-), and I don't use attachments often. Thanks Link to comment
Level 5* gazumped 12,050 Posted June 22, 2020 Level 5* Share Posted June 22, 2020 Hi. Just to be clear - is this Evernote Web, or the installed Desktop version? And is this a PDF which you have created by printing or scanning a document, or one which you have downloaded from somewhere? PDF files should display inline and not show an 'empty' icon, but if it's a large and/ or recent addition Evernote maybe hasn't quite caught up yet. As you're a subscriber, you could contact support if this is an issue with more note attachments. Link to comment
nrpardee 4 Posted June 22, 2020 Author Share Posted June 22, 2020 Windows Desktop. I scanned, they're tiny (24KB), it's had almost two hours. And it's happening with a note that is more than a month old that I haven't touched since I created it. Thanks for the fast response. Link to comment
Level 5 Dave-in-Decatur 4,004 Posted June 22, 2020 Level 5 Share Posted June 22, 2020 This sounds like the sort of thing that can be started by restarting the program. Exit completely (File > Exit, or use Task Manager; the red X box only closes the interface, not the whole program), then restart. No guarantees, but this often fixes random-stuff errors that have suddenly cropped up. Link to comment
nrpardee 4 Posted June 22, 2020 Author Share Posted June 22, 2020 That did it! Thank you! 1 Link to comment
Level 5 Dave-in-Decatur 4,004 Posted June 22, 2020 Level 5 Share Posted June 22, 2020 Excellent! Sometimes gunk just gets stuck in current computer memory (esp. in Windows, it seems), and restarting the program or the whole computer will clear it out. Link to comment
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