anna@annawolf.com 0 Posted June 13, 2019 Share Posted June 13, 2019 I've just downloaded the Evernote application for my mac. I successfully download and open the application. But when I try to delete the download software from my desktop, the application no longer works. Help! Link to comment
Level 5 PinkElephant 8,114 Posted June 13, 2019 Level 5 Share Posted June 13, 2019 Direct import or through the App Store ? Link to comment
Level 5* DTLow 5,736 Posted June 13, 2019 Level 5* Share Posted June 13, 2019 7 hours ago, anna@annawolf.com said: I've just downloaded the Evernote application for my mac. I successfully download and open the application. But when I try to delete the download software from my desktop, the application no longer works. Help! I downloaded from Evernote's download site. When I open the downloaded dmg file. I get the installation screen After dragging the Evernote app to the Applications folder, I can delete the .dmg file, and eject the disk Link to comment
Level 5 PinkElephant 8,114 Posted June 13, 2019 Level 5 Share Posted June 13, 2019 Same with me, direct download, install and off and away with the downloaded file. But that it works for us will probably not help @anna@annawolf.com My next question would be if there was EN installed on the Mac before, or if it is a first installation. if it is the first run, maybe to clean it out with something like AppCleaner app and start fresh would be the best solution. At least theoretically, up to now I did not have to set my EN back on my Mac. Link to comment
anna@annawolf.com 0 Posted June 13, 2019 Author Share Posted June 13, 2019 Thanks for the reply guys. And yes that is exactly what I'm doing, download, drag into Applications folder, then eject the disk. But when I eject the disk Evernote no longer runs. It is my first time installing Evernote. I will look up the AppCleaner and see if that helps. Link to comment
Level 5 PinkElephant 8,114 Posted June 13, 2019 Level 5 Share Posted June 13, 2019 For me it is weird that the function of an app after installing should depend on the installation file to be on the machine. If this does not fix itself by de- and reinstalling, maybe you could contact Apple support on this. I do not think this is likely to be a specific problem of EN, more probable that something is amiss on the Mac itself. Link to comment
anna@annawolf.com 0 Posted June 14, 2019 Author Share Posted June 14, 2019 Ok thank you Pink Elephant! Link to comment
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