MediaAlphaGal 0 Posted December 20, 2017 Share Posted December 20, 2017 Hi, I've installed the Evernote for Salesforce app, followed all the installation steps, and my SF users still cannot "Connect" to use Evernote within Salesforce. We have the Professional version of SF and I've installed it in the Opportunity, Lead, Account, and Contact pages. Our users will be logging into Evernote with their personal account and we do not have Evernote for Business. The following error keeps appearing when one of my users tries to "Connect": "Content cannot be displayed: You do not have sufficient privileges to access the controller: EvernoteController". I assigned access to the Apex Class to all my users, specifically the "EvernoteController" and the "Evernote.PostInstallClass" to all my user profiles and they still keep getting this error. What am I missing? How can I fix this? Any tips are greatly appreciated! Thanks! Link to comment
Level 5* DTLow 5,736 Posted December 21, 2017 Level 5* Share Posted December 21, 2017 Is this a third party app. It might be more productive to contact the app developers edit; I found it, a Salesforce product https://help.evernote.com/hc/en-us/articles/209005577-FAQ-for-Evernote-for-Salesforce Link to comment
MediaAlphaGal 0 Posted December 21, 2017 Author Share Posted December 21, 2017 Hi DTLow, No, this app is created by Evernote. Since Evernote only provides support, i.e. allows users to submit tickets, to those on a Premium subscription, one of their sales reps said I should post my question here. Any ideas? Thanks! Link to comment
Level 5* gazumped 11,667 Posted December 22, 2017 Level 5* Share Posted December 22, 2017 Hi. Don't know about others, but I'm not a Salesforce user so no inspirations here. Evernote do have a help contact available to all users via https://twitter.com/evernotehelps Link to comment
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