Jump to content

betnel

Level 2
  • Content Count

    62
  • Joined

  • Last visited

Posts posted by betnel

  1. Tavor - thank you for the apkmirror. site. Found it & selected download of the pre- v10 apk. My Samsung S9 will not install the apk. I get 'Do you want to install an update to this existing app?' Select Install. It looks like it is working but then it displays 'App not installed.' 

    I'm not sure what I am doing wrong here. I accepted 'install unknown apps' in settings. Turned off Google play security, etc. Any thoughts would be appreciated... 

  2. 37 minutes ago, gazumped said:

    A 'forced' update is more to do with the Play Store than Evernote - you'll need to find the settings in your version of Android to turn off automatic downloads of updates for Evernote.  https://gizmodo.com/keep-specific-android-apps-from-updating-behind-your-ba-1683748216

    (Don't just turn off updates for everything!!)

    I blocked Evernote updates as soon as v10 came out on desktop,  so I still have my original set-up.  You'd need to re-download the APK and install it without using the play store,  so you need these links... http://cdn1.evernote.com/win6/public/Evernote_6.25.1.9091.exe and https://www.androidauthority.com/how-to-install-apks-31494/

    (The install an older version link above is just for desktops)

    I did find the auto update setting for the app after much messing around in Google - only available through the android app, not on a pc. I have found 2 sites that claim to have the old apk for EN but they both have terrible reputations for malware... Any thoughts on where to find it on a trusted site? 

  3. 1 minute ago, ehrt74 said:

    I'm a big fan of the v10 clients. For me they are feature-rich and quick. Yes, i've found a couple of bugs (the web client has trouble resuming when I open my chromebook and it crashes when I delete a top-level tag). 

    The new clients have so many really important features which were lacking before:

    1. Tables on Android! This was impossible before
    2. tag hierarchy
    3. text formatting
    4. ability to insert files from google drive
    5. support for the entire evernote query language.
    6. ability to create templates

     

    What EN client have you been using? Android/Windows has had templates, tables, tags, & formatting in the previous version. It also was fast to load and quick to search... Two things that can't be said about the new Android app.

     

  4. 20 hours ago, gazumped said:

    🤣 Defend them?  Defend them?  Evernote are responsible for the most ham-fisted, misjudged and unproductive product "update" of the century,  which is still leaking users all over their competitors.  I wouldn't wish to 'defend' their actions to anyone - just pointing out that in the grand scheme of things,  getting the heading on a welcome email wrong seems like small beer!!

    Your details say your are working with the 'old' Evernote for Android. Can you tell me where I can get the 'old' android app  to replace the forced update from last week? 

  5. Android App forced update. I contacted EN to try to go back to the 'legacy' android app that worked, was intuitive, & didn't take too much time to load, sort, search. Here is their response:

    So we are stuck with the android app that is not quite beta quality and EN made no accommodations to allow us to undo this forced update!

     

    Jesh P. (Evernote Help and Learning)

    Dec 21, 2020, 2:30 PST

    Hello Betnel,

    Thank you for contacting Evernote Customer Support.

    I apologize for the delay in response. We have been *experiencing a higher-than-normal volume*  of tickets. We are working extended hours and handling tickets in the order they are received. We hope to return to our normal wait period as soon as possible.

    I understand that you wanted to * install the previous version of the app* because the new version of the app was slow. I respect your decision.

    We actually don't have a way for you to be able to install back the previous version of Evernote for Android. We actually want to be sure that you and other customers are getting the latest features, bug fixes, and security updates.

    Let me know if you still have more questions.  

    Respectfully,

    Jesh P.
    Customer Support Representative

     

    • Thanks 1
  6. 16 hours ago, jean jamin said:

    It's very annoying when the Evernote CEO and Mr. Designer try to fool you, by basically only sharing their perspective https://www.youtube.com/watch?v=nggD3PMO0EM Who uses 5 devices with different operating systems? This is presented as the major problem that had to be solved. Most use 1 device the most by far and occasionally watch through another device (no problem there). The fact that the user interface had to become more uniform was a problem for the manufacturer, not the user !! Everyone understands that this is a problem, but predominantly for the manufacturer! That great sacrifices had to be made from the user perspective for this is unforgivable to be honest. Make sure you only release something when it's all right and not a pale shadow of what I am used to as a user. But the worst part is that the gentlemen in their 'discussion' state for everything that is experienced as a problem that it only concerns 'a small percentage of the users' (tags for example) and that only that group finds it annoying that the tags were moved to the bottom. Everything that is a problem is made small and Mr. Designer goes to 'Polishing' as second step when the number of missing or poorly implemented functions is still enormous. After 12 years as a daily premium user and over 12000 notes, I am about to say goodbye to Evernote. I can endure too little too late, because I can still use the old app, but that they try to justify the fact that they are offending the most loyal users with a badly defective product is unacceptable.

    Absolutely very well said. There is a technique taught to customer service representatives to attempt to control the complaining customer. It centers on minimizing the complaint by suggesting that 'you are the only one' complaining or having this issue. Therefore, you are the problem, not the product or service. It seems like Evernote management & staff have all gone to that class! 

     

    • Like 2
  7. 35 minutes ago, RavBoy said:

    I was being somewhat facetious, stemming from my astonishment at how Ian/EN managed this current/past upgrade & implementation.  Perhaps moving forward and in future they will realise that 'money talks' in a free economy and not just their ability to save a buck by more streamlined operations.  I mean on one hand Ian said they didn't plan and just got stuck into it, and on the other they surveyed 300,000 users.  How does that reconcile... How can they do that much research and not slice and dice the resulting data to reveal the top 10-20 features/functions desired and used, then make a detailed plan for its implementation ensuring whilst ever possible a coherent/consistent experience... and come on 3 months to do a plan... what a lot of BS.  1-3 days to get all the items mapped in a think tank, and entered into a project plan.  Seems my vent/rant continues 😉  

    IMHO you are entirely correct about Ian/EN comments and actions. However, this latest interview (thank you DTlow) gives some hope that functions that I use will be added back to the program. I do worry though that my work flow is not shared by a 'majority' of users and that I am delaying the inevitable requirement to find another personal productivity product. Ian clearly states that EN has used their capability to track what functions get used by how many users (unclear if it is number of users or number of uses). Those are the functions that will be 'added back'. It does beg the question - why weren't they included in the initial release? 

    A little history here: In a Oct 2017 interview with Cnet then CEO Chris O'Neill stated that the EN editor would be rewritten to standardize the code for all platforms. As I remember, there were some updates in early 2019 but mostly for the IOS community, not so much for PC versions. In 2018 he raised prices for premium users which allowed EN to end the year with positive cash flow and and money in the bank. Perhaps the research that Ian references was done in this time frame and perhaps there was an actual plan that was stripped down to get the product out the door. The Board replaced him in Nov 2018 with Ian. Guess his plans were not moving fast enough. 

    • Like 2
  8. 5 hours ago, Kolmir said:

    It may not be that simple. Maybe in short term yes, but in a longer perspective probably not.

    Power users usually stays with a service for longer. They evangelize others about advantages of an app. They provide valuable feedback on forums. Power users are also more willing to choose the premium versions of subscriptions.

    What seems to be missing here is the possibility of a revised pricing structure to recognize the different levels of users & usage. Small claims that the next 12 months will see 'shipments' equal the past 5 years cumulative 'shipments'. It isn't clear if he is talking about 'units' or 'dollars'.  A carefully analyzed price increase to minimize customer loss could make that within reach.

    • Like 1
  9. So glad that I found this thread. 'Upgrading' to the new version is no longer an option. Several years ago EN 'improved' their product by removing several functions that I used regularly as well as did not have a working extension for Firefox. I gave in & started using Chrome and continued to request/complain about the missing functions. Some of them were reinstituted and I stopped my search for an alternative. 

    With this change I must find an alternative that can handle a rather large database. Please post your recommendations!

     

    • Like 2
  10. 6 hours ago, Smonk said:

    You don't KNOW how limited it is or is not. You merely know (and all you seem to care about) that you aren't inconvenienced.  If you don't have the problem, why are you constantly in the thread dedicated to the problem?  It just seems odd. Are you an Evernote employee?

    Your weird and constant fanboy apologia is getting in the way if those who are having the problem from getting the attention we need,  and in many cases, have paid for. 

    So, please stop being part of the problem.  

    Right on! I have paid for and used Evernote for years. Over that time there have been several programming 'improvements' that changed some very popular program features. I believe that it was the repeated posting and direct contact with EN that finally got them fixed. 

    Yes, this funky problem seems to have multiple contributing variables making it difficult to solve. One would think that EN could dedicate resources to analyze the timeline of the reported onset and and compare it to EN programming 'improvements', android version changes , and include operating system environmental variables ( (tablet?, phone?, provider customization, etc), and any steps that 'fixed' it. 

  11. On 12/13/2018 at 11:40 PM, Smonk said:

    Warning when installing Google keyboard:

     

    Attention  
    Gboard may be able to collect all the text you type, including personal data such as passwords and credit card numbers.  

    CANCEL  OK

     

    Um, ***** that.  

     

    Yes, I received the same warning. Did not install Google Keyboard.... I'm willing to pay for a working keyboard, just like I pay for Evernote. But I shouldn't have to buy something to fix Evernote's programming errors.  It is frustrating that Evernote is not working on a fix. 

  12. On 11/30/2018 at 12:18 AM, Smonk said:

    Exact same problem. Samsung Note 9.  OS 8.1.0

    I'm alarmed to see that this is a two year problem, and it is still unresolved-- and seems to not be a priority at evernote. 

    This bug makes the premium app frustrating to the point of being unusable.  

    I agree! - I have stopped using my phone to type notes

    (Evernote Premium, Samsung S9, Samsung keyboard, Android Ver 8.0.0, Samsung Vers 9.0). 

  13. On 11/1/2018 at 2:17 PM, wahidovic123 said:

    hi I've got similar problems with crazy autocorrect  I really loved this app help.
    Evernote version 7.18
    huawei p9 on Android 5.0.1 ?

    see:  Lucky Patcher 9Apps VidMate  ?

    thanks?

    wahidovic123 I have Evernote 8.5 for Android version 8.0.0 using the Samsung keyboard. I turned off Predictive Text and that solved the Evernote problem. But, typing anything else, text msgs, emails, etc., became painful as there were no suggestions for correcting misspellings or suggested words to speed up entering longer words. 

    This would seem to be an Evernote problem: either through an update that they provided, or through an Android change that Evernote has not kept up with. I just use my desktop now for entering notes. Trying to use Evernote on the cell phone is too time consuming. 

    Hope you find a fix somewhere in this 2 year old topic... 

  14. I started having this problem after an update in August or September. I have not changed the keyboard for Samsung S9. While turning off Predictive text may solve the Evernote problem it creates extra work typing in other Android apps like texts and emails by not showing misspellings and possible corrections. THIS IS AN EVERNOTE PROBLEM!

    I am not willing to sacrifice my productivity due to bad quality control by EN!

    Premium acct. Android latest version

     

    • Like 1
  15. On 7/18/2018 at 9:53 AM, Rcgarber said:

    I am having the same issue.  Cannot print more than 1 time using Windows 10.  Have to reboot to print a 2nd time or save PDF and print.

    This is EXTREMELY frustrating. 

    Thanks for fixing this very soon!

    There was an update near the end of June that corrected this problem. I had to manually install as it had not been released to everyone. For PC look for vers 6.13.13.7425. 

  16. 18 hours ago, Dave-in-Decatur said:

    This might be something that could be fixed by an uninstall and reinstall of the program (which won't lose any notes, as long as all of them are synced before you uninstall).

    Second try - it worked! I'm a premium subscriber. Did a complete uninstall on the Android phone, re-start, install Vers 8 from the Play store, re-start, log-in, wait for sync to finish. Voila, no more pop-ups.  

    • Like 1
×
×
  • Create New...