Ralph77

8 hours ago, Cristiano478 said:

v10 on Android was terrible when it launched. It has improved a lot in the last few months and today it is ok.

No. Well I can't imagine how bad it was when it launched, but today it is terrible - well, at least it is terrible at doing the one thing that I use it for every day - saving website links, eg. news articles, into a special folder for later reading. I call this folder "Reading List". It is not the folder I want to save regular notes to, that one is called "Main Notebook". But it seems that in the new version, you cannot define a web clip folder anymore.

What used to take me 5 steps now takes 15 steps! Obviously - please let me know if there is any way to speed up this workflow that I'm unaware of...

1. Tap browser's Share button
2. Select EN as the share
3. EN opens note with plain text link in the correct notebook (Reading List). Add a space to convert it to a clickable link
4. Add any extra text to note at the same time (eg. "article about invertebrates, good photos")
5. Tap the confirmation tick/arrow twice in EN to save and automatically return to browser.

1. Tap browser's Share button
2. Select EN as the share
3. Because a notebook for shares cannot be preset, tap the default notebook's name in the popup
4. Scroll all the way down down the list to find Reading List
5. Tap on Reading List
6. Tap the green arrow next to Select Notebook
7. Tap Save
8. Now it annoyingly returns to the browser automatically, so I need to manually open EN to delete the completely unwanted/unwelcome web clip and add any extra text to the note!
9. Once back in EN, tap to open the new note
10. Tap Edit
11. To remove the web clip, tap and hold 'Web Clip'
12. Tap backspace on keyboard to delete web clip
13. Add my extra text to note
14. Tap the green tick in EN to save
15. Tap twice on the phone's Apps button in the navigation bar to return to the browser

22 minutes ago, agsteele said:

Does Settings, Passcode, Unlock with biometrics help?

Thank you 👌 I hadn't thought to look at the Passcode page.

Just deselecting 'Unlock with biometrics' actually forced the use of the passcode. So I had to deselect 'Require Passcode' too. Now it unlocks without either, which is fine for my purposes (though the added functionality of the old app whereby a fingerprint timeout period could be specified, would be nice).

Interestingly, even though one can keep 'Unlock with biometrics' enabled while 'Require passcode' is disabled, it doesn't ask for the fingerprint under those conditions.

OK so since my hand has been forced, I've yesterday taken the plunge and updated to the latest PC and Android versions. And while the sky hasn't completely fallen, the user experience in the Android app certainly leaves a lot to be desired. But hopefully it could just be because the UI is so bad that I simply haven't been able to figure out how to configure it...

Gone is the clean look, and how it quickly opened directly to my notes list... instead it opens to a cluttered page where I need to click "NOTES" to see my notes. Okay, so one extra tap, not a biggie.

My major beef is that I can't figure out how to disable fingerprint. Every time, even if I switch to another window and then back again immediately, I need to unlock with fingerprint again! I actually raised a support issue about this to ask how to set the timeout (the old app had selectable timeout, which I'd set to 15 minutes) - they said it can't be done!! Surely there must be some way to disable it entirely though? I need a fingerprint to unlock my device, so for an app to enforce biometrics against my wishes once I've already unlocked my phone is just plain ridiculous. If there is a way to disable this, I haven't been able to find it?

I also can't figure out how to disable web clipping when sharing a URL from a browser - all I want in the note is the URL, not the entire web page!

Or how to set a default notebook when sharing a URL from a browser eg. I want my links to go into my Links folder - in the old app I was able to set the default notebook to Links and it would remember it, in the new version it seems to always want to put them into the main notebook and I can't work out how to change it?

And where has the persistent notification gone - I was previously able to make quick notes directly from the Android pulldown notification shade - now it seems one needs to unlock the phone, tap the app or widget, then the annoying fingerprint, and finally get typing! Please tell me there's a quicker way to do this!?

And what happened to being able to long-press a note to be able to delete it? Now you need to open the note and choose to delete it from the menu.

Okay, this next is a little off-topic, as I opened this discussion to pertain only to the Android app. But there is pertinence as both had to be updated. Anyway thankfully so far my experience with the PC version is better than with the Android app. In fact I only have one beef (so far, haha). All of the note text is dark grey! Apart from note titles, which are black. I tried changing text from Auto to black, but it made no difference - apparently in this new version, "grey is the new black"... If it can display note titles in black, then why not the body text? I find the lack of contrast a huge distraction. I HATE grey text, which seems to have become fashionable on websites lately. Grrrr.

After a few months of not seeing the banner, either in the Android app or on the PC, the legacy versions are now popping up a new banner, this time giving a definite cutoff date: "We're removing this version of Evernote on March 20, 2024. You must install the latest version to keep using the app." So the writing is definitely on the wall now, loud and clear.

20 minutes ago, Dave-in-Decatur said:

Does this mean you only use Evernote on one device?

They said they are using the free version, so that is the implication, since it's limited to 50 notes, 1 notebook on one device only.

Off topic, but Evernote website is currently showing a popup when not logged in, 50% off, ends in a few hours.

Once logged in, you don't see the offer anymore.

Really pees me off when faithful long term customers like us effectively get taxed/penalised like this.

Hi, I know this will jinx it but... just thought I'd pop back on to comment that I haven't seen the banner for ages in either the Android app (I'm still using v8.13.3) or the Legacy Windows client (v6.25.2.9198). I wonder if they have relented and are not going to discontinue them as soon as they originally intended?

Off topic, but I was less happy about hearing from them a few days ago advising that my Personal Plan price of AU$89.99 will be increasing to AU$159.99 on renewal next month - that's almost a 78% increase!

Is this consistent with the price rise elsewhere in the world? I ask because when Google increased their Google Workspace pricing a few years back, U.S. users only got a 20% increase, but us poor Aussies got slugged with a 68% increase! Google conveniently blamed the exchange rate.

Oh, I feel for them 🙄 

Sorry but I can't add any more than I said above. I'll upgrade when forced, but I reject the suggestion that my choice to do this is in any way making "all users suffer".

How is my choice to use EN Legacy making all other users suffer? Sorry but I feel you surely must be overstating this by several orders of magnitude.

I can understand how outdated software might be more prone to security issues, but making all other users suffer? I don't get that.

2 minutes ago, agsteele said:

Yes the wiring really is on the metaphorical wall.

I hope it's insulated 😁

Just FYI, today I am now receiving the same notice as a banner at the top of EN Legacy on my PC. I expect it won't be long before they both stop functioning. 

28 minutes ago, agsteele said:

The most recent release of EN v10.54 will run under Android 9.

Ah, that's new then. I just turned on my old Motorola Android 9 phone and can now confirm same. 

10 hours ago, Defund-the-BBC said:

I clicked on the update link without thinking (Huawei tablet, Android 9).

I'm curious to know how you managed to update EN on an Android 9 device. I thought we'd established that Android 6-9 cannot update EN past version 8.13.3?

Yes and as @Dave-in-Decatur said, the post is drifting. Thank you everyone for your comments, we haven't reached a solution as such but I'm satisfied that there isn't really one. I'd rather stick with the version 8 app that I know and am familiar with but I accept that one day I might just have to upgrade...

I installed Obsidian on suggestion above of @The IT Solutionist - haven't yet been able to make head nor tail of it, so I think the learning curve might be a bit steep.

@Dave-in-Decatur I do remember the Incomprehensible Note Locks thread well - in fact it was me who found the solution (clear app's cache and storage). Fun times! Thankfully I've not had that issue in over three years now 🤞

15 minutes ago, Alxa said:

My experience was that if I once updated a device to EN10 you afterwards will not be able to reinstall EN8.13.3 on Android >=10 without the extra mile to support to grant access

Thanks for this, @Alxa, that's good to know - I guess I'll play it safe then, I won't try out v10 until actually forced to at point of [Evernote]death!

Interestingly on my Android 9 device EN complains that it can't sync just one note - a very small one from years ago. No probs on the Android 13 device. Maybe such anomalies will start to happen more often - but then again, it could just be that the poor overloaded old phone needs a factory reset, as it's really struggling in general!

21 hours ago, agsteele said:

It is supposed to be possible to work both versions at the same time. I've just never tried recently.

You don't say whether you are on a paid subscription or just using the Free plan.

Hi agsteele, I'm on a paid plan. With regard to using both versions at the same time, are we still talking Android? I've only ever known one version of an app to be able to be installed at the same time; and the only way to downgrade is to first uninstall the latest version as Android doesn't allow downgrades while the same app is still installed. I think that using both versions at the same time might just apply to computers? As you might guess, on my PC I am still using Evernote Legacy. 

I just booted up my old phone, a Motorola running Android 9. No update from v8.13.3 seems to be available. This accords with what you said about anyone with an Android device earlier than Android 10 cannot use the new version of Evernote. Yet the very same red & white banner still popped up on it warning me that I need to upgrade!

I think maybe I should probably just stop worrying about this for now 😬

On 9/4/2023 at 1:42 PM, Dave-in-Decatur said:

I occasionally have to check to be sure edits have synced before I leave the app; and I have had long, old notes shows some data corruption after an edit, but nothing that can't be recovered. I did have an instance of edit ... poof, gone ... repeat, but that was a couple of updates ago, and may have been related to connectivity issues on my end.

Thanks Dave, I don't much like the sound of that as I don't have those issues - but then again I expect it could well have something to do with the size of your database compared to mine, rather than the app version - hard to say for sure.

On 9/4/2023 at 1:42 PM, Dave-in-Decatur said:

since you're on a Samsung device: there is an ongoing bug in the use of handwriting to sketch or write on Samsung phones and tablets--mainly, it doesn't work, or it stops working after a couple of strokes. This happens with both the S Pen stylus and a finger

Definitely no such issues being experienced this end!

On 9/4/2023 at 5:21 PM, agsteele said:

I think that you can continue to refuse to upgrade and all will work until it doesn't. At that point you will be forced to upgrade. 

That time is closer today than it was when v10 was released for Android.

Once a decision is made to disable the sync for V8 you will have no option.

However, it may never happen since anyone with an Android device earlier than Android 10 cannot use the new version of Evernote.

This is good news 🙂 I suppose I'll eventually have to resign myself to the fact that nothing gold can stay (with apologies to Robert Frost)!

What if I upgrade to the latest version right now, to see if I have any issues - do you see any reason why I couldn't uninstall it and revert to the v8.13.3 apk, which I have saved? There's no way I could be locked out of downgrading, right?

Hi Dave, I'm using the latest version of Android 13 on a Samsung Galaxy Note20 Ultra 5G (Samsung One UI version 5.1). I've had this phone for over two years now.

I have experienced no sync issues at all, not back in May or previously, and not since.

A lot of the complaints on Google Play about the latest version 10 concern notes disappearing (eg. spent an hour creating a note, only to find that everything was lost as it didn't save); syncs taking an inordinately long time; app won't start at all; lack of support response even for Premium customers (of which I am one); and a LOT of complaints about how slow the app is. I have none of those issues!

I admit I have not tried the new app - after all, why would I want to, when v8 works so perfectly?

If it stops working then I guess I'll be forced to, which I think is wholly unreasonable.

The sort of workaround I'd be thinking of might be a patched version of the app, for example. But obviously it would need to be patched by a trustworthy developer. 

After reading the overwhelming number of complaints both here and on Google Play about the new Android app (okay, now not so new anymore), I've steadfastly refused to update my app from v8.13.3, which I determined to be the last version that actually worked reliably 100% of the time, and without any bugs (well, just one very minor bug that I know of).

A few weeks ago while using the app I was invited via a popup to provide feedback as to why I was still using an old version of the app. I basically replied the same as I have just written above.

Well whaddaya know, this morning when I went to use the app I was greeted by a red bar at the top of the app saying "This version of the app is outdated. You need to install the latest version to keep using Evernote. Update now"

Firstly I think it's appalling to ask me for my feedback and then totally disregard it, but more so to force an update that is, for very good reason, not wanted.

For the time being the app is still functioning. But if it stops functioning, can anyone suggest a workaround to keep v8.13.3 working? The reviews on Google Play tend to suggest very strongly that one would need to be certifiably mad to use the latest version!

Thanks guys, so far it's only happened once on each of two devices I use regularly. Will just put it down to a glitch at the server end and if it happens again I'll try logging out as suggested.

This happened to me twice today (more than 2 years after the previous post in this thread) - first thing this morning when I opened Evernote on my smartphone; and then tonight when (after using EN throughout the day) I opened it again on my PC. In both cases it hasn't (yet) happened again after dismissing it. I'm on Premium so there's no reason in the world this should be happening.

Unless it's something to do with me continuing to use old versions? There's no way in the world I'm going to update past Android v8.13.3, nor from PC Legacy PC v6.25.2.9198 (309198).

14 minutes ago, SM@EN said:

Chat with support/put in a service ticket. May have to email assigned support tech your request for refund.

I suppose, but it would take a lot of us to jack up and do it for them to really take notice. Plus... would probably prefer not to make waves. They do have a privacy policy, of course, but it is still theoretically possible for EN staff to read your notes.

1 hour ago, gazumped said:

Not aware of any 'mighty' bonuses flying around,  but AFAIK all Evernote's CEOs have been in their respective post for years before moving on,  and the current one hasn't shown signs of leaving yet...

Thanks @gazumped, good to know!

13 minutes ago, SM@EN said:

Tip to Premium users:  Demand some--if not all--of your subscription fee back.

That's not a bad idea, but I have no idea how one would do that. I'd hazard a wild guess it's more likely the "new" CEO won't be around much longer. I think they like to come in and look like they're all guns-a-blazin', trying to make an impression. Then stick around just long enough to collect a mighty bonus, before moving on to their next pasture/victim, having achieved little of substance... Too cynical?

Just happened to me again. First time in months, Android app v8.13.1, I did my clear Storage trick which seems to have worked okay.