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darrenbuttoniow

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Posts posted by darrenbuttoniow

  1. 37 minutes ago, agsteele said:

    @darrenbuttoniow There are broadly five ways of creating a task and all are working for me...

    Inside a note...
    1. Type () folowed by the task information
    2. Tap the blue + icon in the menu bar OR use the / command and then type in your task information
    3. Type the task description, leave the cursor at the end of the text and use the blue + or / command to convert that text to a task

    Or from the task pop out window or in the task widget on the home screen
    4. Tap the icon with a circle, + and check mark

    5. Alt+T

    Right now all of these are working for me. If one of these is what you are attempting but don't work I'd suggest a standard computer reboot, failing that a full uninstall with Revo Uninstaller (Windows) or AppCleaner (Mac)

    10.84.3-win-ddl-public (20240409145102)
    Editor: v177.16.3
    Service: v1.100.4

    Windows 11 Pro

    Hi thanks for reaching out - I know all the way to create tasks, it's just the system won't let me create them presently from the main task button/option and also for tasks already created, it won't let me tick that they are complete.

    The Option to type () works but the task disappears and then appears back on my task list a few minutes later. 

    I have raised a ticket as this keeps happening on my account, so I am assuming it's an account thing as opposed to a function issue.  

  2. 1 minute ago, Mike P said:

    Could be a local database corruption problem. Logout of EN and choose "remove my Evernote data from this device". You can then sign back in. If that doesn't work then a complete uninstall using something like Revo uninstaller might be necessary.

    Mike P I have submitted a ticket and I know that may be the solution they suggest but this remove-all is becoming a regular occurrence 

  3. As of today, Evernote for Windows will not allow me to add tasks.  I either have to use the web version or my phone.  I have restarted my pc and tried it on my work pc too.  Both are Windows machines and worked fine on 7th Feb.

    The video attached showing the issue.

    Update - Web seems to be the same too now so might just be my account?

     

     

  4. On 12/27/2023 at 5:39 PM, darrenbuttoniow said:

    @evernote reached out to my support ticket and this worked for me:

    Please follow these steps as they should help you overcome the issue:
     

    1. Check that your content is present on Evernote Web version
    2. Go to File Explorer
    3. Search for %AppData% folder
    4. In this folder, look for Evernote and delete the entire folder
    5. Reinstall Evernote

    The above worked for me after submitting a ticket 

    • Like 1
  5. @evernote reached out to my support ticket and this worked for me:

    Please follow these steps as they should help you overcome the issue:
     

    1. Check that your content is present on Evernote Web version
    2. Go to File Explorer
    3. Search for %AppData% folder
    4. In this folder, look for Evernote and delete the entire folder
    5. Reinstall Evernote
    • Like 3
    • Thanks 1
  6. I have been having the above issues now for about a week and half. Notes not syncing, losing content and tasks out of sync. I have used Evernote since 2011 and these issues have made my question my reliance on the product. I currently pay for Professional and my life is in there. I use it over 3 machines and they all show something slightly different at present.

    The support team are working on my case, like many others but Evernote needs to restore my trust.  

    Yet over the last 10 days I have had to use backup methods, mainly Google Drive to ensure I have stuff when I need it. 

    What are your backup methods?

  7. I have been having the above issues now for about a week and half. Notes not syncing, losing content and tasks out of sync. I have used Evernote since 2011 and these issues have made my question my reliance on the product. I currently pay for Professional and my life is in there. I use it over 3 machines and they all show something slightly different at present.

    The support team are working on my case, like many others but Evernote needs to restore my trust.  

    Yet over the last 10 days I have had to use backup methods, mainly Google Drive to ensure I have stuff when I need it. 

    What are your backup methods?

  8. 3 hours ago, KAGS said:

    I've had this issue for several of my notes --- plus persistent elevated CPU usage (on Windows Desktop App). I call this phenomenon "relapsing notes, " or "sticky notes," where the note state stubbornly resists change / snaps back to its prior state. I submitted a support ticket weeks ago, along with log information. My ticket was transferred to the technical support team, but I have not heard back.

    I am in the same situation but they did reach out and state that due to the number of tickets responses would take longer than usual 

  9. 2 hours ago, PinkElephant said:

    Dear all, in v10 the public sharing of a notebook was removed. Finito, Bang, Basta, Kaput. See the help article I posted.

    It seems the function in the background was kept, but probably the trigger from the client is broken. So maybe there is still something in the public care, but it is not reliable and should be discontinued. Public sharing is still possible for individual notes.

    To share a notebook, the recipients must receive an individual invitation by email - as correctly described in the opening post in this thread. This sort of sharing is private, and it still works fine. The share will show in the "Shared with me" section of the left column.

    A working alternative is the EN-to-Blog concept offered by a 3rd party company. However watching at how man Free users are here used to get rich features without contributing, I doubt they will pick up this bill.

     

    Solved but means I have to share 67 notes as opposed to one Notebook 🙄

     

  10. 8 hours ago, darrenbuttoniow said:

    As of yesterday when I create tasks on Windows it will not work - see video below.  Also as of upgrading my Android version yesterday all tasks are out of sync.

    Windows version 10.31.6

    Android version 10.28(1121184)

    Android version seems to be continuously syncing.   

     

     

    8 hours ago, darrenbuttoniow said:

    Additionally, web version is out of sync and with tasks.

    Web 62

    Android 71

    Windows 61 but last task I created is not showing.

    FYI had to reinstall android app last night to get it working.

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