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TaskClone

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TaskClone last won the day on January 26 2016

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  1. Evernote is already a frequent case study. I'm sure this whole episode will spawn many more.
  2. Just wanted to update that while it was a painful period for us, Evernote's engineering team did fix the sync/webhook issue created with the new apps. My company and clients are grateful it's over notwithstanding it would have better if it never occurred. I continue to believe in 18 months, biting the bullet will be judged the best decision for Evernote. I wished they had done a much much better job of communicating and not feeling they need to be so secretive about roadmap. If they told us more about roadmap I don't think it would impact their competitive situation one bit.
  3. I agree, but I think the pivot has been harder for Evernote than others. Evernote gave away so much for so long. Others also had a clearer strategy to go after enterprise so they could give away more at the personal tier to get adoption rates up. I remember when Mailchimp decided to essentially ditch the transactional aspect of their business and go up-market. They initially grandfathered clients, then decided that wasn't enough revenue and stopped the grandfathering. What a debacle. Probably better for their profit margins, but they lost lots of loyal long-term clients (including u
  4. I agree about MS. Since they got their new CEO, they've gotten smarter about many things and one was to invest a bit in OneNote. I was actually a OneNote user until I decided I wanted to build TaskClone and found OneNote didn't even have an API (they built it in 2014). However, they did aggressively go after Evernote in that period, publishing pages like this - https://www.onenote.com/import-evernote-to-onenote. That focus has again waned. I can tell you that marketing works. In the weeks after Evernote's "relaunch", we saw a significant spike in new Evernote users and I bet some of
  5. They don't have many luxuries. Like a parent that is willing to spend money for years with no direct return. Like an in-built ecosystem. Like an R&D division (the Azure cloud and Graph API) that adds handwriting recognition, integration with Outlook and other features built for other purposes, but easily added to OneNote. Like sales and support teams with existing relationships with enterprise and now SMB clients. What Evernote should have to compete with this is the ability to focus and iterate quickly. That competitive advantage has not been there for years. We'll see if re
  6. I agree with this assessment. I think Evernote has never solved its identity crisis. It needs to do that for business adoption and broader paid consumer success. Being a Swiss Army Knife has not been a good marketing strategy. As much as SaaS companies want to go enterprise like Asana has done, you have to articulate solving a clear business need better than alternatives. Evernote doesn't do that. Neither does OneNote. Their core value proposition is much more personal than business. There's a business connection, but it's indirect for most. I think they needed the revenue enhan
  7. Definitely think that move made the average user realize that all was not well. Those keeping up with the company's struggles could see that coming, but the form it took was curious. You usually try to do that stuff along with a major upgrade on bring features from higher plans downward. It sorta cushions the blow. I assume they owned too much of the market already for grandfathering to be feasible. They have far more analytics about their demand curve than we do, so I assume they made the decision that was warranted. I took it as a race to be profitable enough to justify the exist
  8. Can't really disagree with that. If you're going to punch me in the gut, tell me first. I won't want to hear it, but it's better than the alternative. I'm on the developer side and I guarantee you every time Evernote or OneNote sneeze, we catch a cold. Right now, syncing doesn't work the same with their new apps. It sucks and impacts our bottom line. However, OneNote is no better. They made a change and now their API delays indexing (i.e. recognizing) notes created within the last 30 minutes. Imagine creating a note and the service that looks for that note can't find it for 30 mi
  9. Interesting. Which wrong turn was that?
  10. Understand your opinion, but I know it's common to see this sort of thing. Although I doubt they didn't do QA and some performance testing. Just doesn't catch everything and I bet there was plenty that wasn't tested along with some basics that were. I seldom see a major release, let alone a rewrite that doesn't suffer from significant issues for 30-90 days. A rewrite of software in use by tens of millions of people across multiple platforms seems destined to have some of this. What companies are you aware of that stuck the landing on their first major rewrite with 10 million users o
  11. Your expectations are, of course, perfectly reasonable. Which is why their poor communications about some of the missing features was doubly troubling. No one expects an upgrade to be a downgrade. I've been a position where we added code to make future changes possible. It slowed everything down. That sucked. It was the right business decision and wouldn't pay off for over 12 months. They have to make a business decision whether it's worth it to lose some folks for a greater purpose. They may have miscalculated the extent, but I think they made that decision.
  12. I run a company that interfaces with Evernote. I can attest that people leave and return all the time. I have the data logs to prove it not to mention dozens of conversations with clients. Whether Evernote will benefit from losing the most aggrieved customers is a total unknown. However, it is common for companies to not pursue a strategic opportunity to grow for fear of alienating a small, but vocal group of long-term customers. That tension exists all the time. Evernote is smart enough to know that as long as it's viewed as "note-taking" software, it's future is limited. The
  13. If it were true that retrieval were hopeless for a significant percentage of desired customers, that would be a massive failure. Slowness is not a failure. In fact, it's often pre-planned. With many new releases of software, developers include additional logging to track any potential issues. Over time as these issues are discovered and corrected, the logging is removed. Ideally this is imperceptible delay, but this is often a feature and not a bug. None of us is really sure what percentage and which users are most upset about the changes, but it's big enough that they've had to
  14. Oh the drama! I am so glad that Evernote finally bit the bullet and decided to take this risk, I'd give them 4 months to work out the kinks. Productivity switching costs to another service will justify at least that much time. The technical debt inside Evernote was huge (and still is - see below). For those looking to jump ship, good luck. Check out reddit for OneNote users or the many others that come back to Evernote and you might pause on that for a bit. For business reasons I watch OneNote closely too. They have their own issues, mostly their lack of prioritization within t
  15. I work with TaskClone and it doesn't do quite what you're looking for. Unfortunately, Evernote tightly controls what items can be embedded and prevents dynamic information inside of notes. That said, TaskClone provides a way to get Evernote tasks into Todoist and many other task apps. Managing Todoist tasks from Evernote is probably not feasible, but you should be able to link to them.
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