Jason Dailey Photo 2 Posted September 13, 2016 Share Posted September 13, 2016 Since EN corralled us into using two devices I happily selected two to use that best fit my workflow. My iOS wasn't one of them. I've discovered that Receiptmate no longer works if I don't have it connected to EN. The receipt mate website is of no use. This is all good but I only recently paid for Recieptmate and now I cannot use it. Is this how Evernote bilks their supporters? I feel I have been scammed an there is no support to be found anywhere on EN site or the RM site...How do I fix this? How do I get my money back? Link to comment
Level 5* DTLow 5,736 Posted September 13, 2016 Level 5* Share Posted September 13, 2016 1 hour ago, Jason Dailey Photo said: Since EN corralled us into using two devices I happily selected two to use that best fit my workflow. My iOS wasn't one of them. You should be aware the limit in Evernote is to two simultaneous devices There is nothing stopping you from signing on to your IOS device. You control the list of devices authorized to use Evernote, and you can swap devices on the list anytime Link to comment
Level 5* gazumped 11,666 Posted September 13, 2016 Level 5* Share Posted September 13, 2016 ...And Receiptmate is not an Evernote product. If you paid them for the software I'd recommend chasing for a fix or a refund... Link to comment
Jason Dailey Photo 2 Posted September 14, 2016 Author Share Posted September 14, 2016 Thanks for all the information. iTunes suggested I delete and redownload the app, which I did and discovered it is no longer in the app store. What a cluster____ this turned out to be. Whether or not it's an EN product I'm feeling hoodwinked and won't be getting any more apps that connect. Link to comment
Level 5* gazumped 11,666 Posted September 14, 2016 Level 5* Share Posted September 14, 2016 Well... at the bottom of the Receiptmate website is a credit for Brilliantish Software and that page has an email and twitter address for the guy who seems to be the former developer... Link to comment
Jason Dailey Photo 2 Posted September 14, 2016 Author Share Posted September 14, 2016 Yes, thanks gazumped & DTLow - I do appreciate your help. You guy were on the ball! Link to comment
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