medindexer 0 Posted July 2, 2016 Share Posted July 2, 2016 I've just upgraded to Premium, In Tools I still show up as basic. One thing I wanted was to be able to email Evernote with a query such as this one, but their website `contact us' never offers up any way of contacting them - it tries to answer your question and if it can't there's no offer to contact them. So, I have purchased Premium, yet still show as basic and can't contact them for help. Anyone offer me a clue about what to do? Thanks Link to comment
Level 5* gazumped 11,666 Posted July 4, 2016 Level 5* Share Posted July 4, 2016 Hi. It takes a little while for the change to register with your system - try logging out of Evernote and back in to force the app to reload your status... Link to comment
Level 5 Dave-in-Decatur 3,959 Posted July 4, 2016 Level 5 Share Posted July 4, 2016 On 7/2/2016 at 8:06 AM, medindexer said: One thing I wanted was to be able to email Evernote with a query such as this one, but their website `contact us' never offers up any way of contacting them - it tries to answer your question and if it can't there's no offer to contact them. Scroll down a bit from the suggested answers--there's a green Submit ticket button; also a Chat button. Link to comment
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